Agent's Assistant - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Training & development
• Flexible schedule

ROLE DESCRIPTION:

Ngoc Phung - State Farm Agent is seeking a motivated Customer Support Representative.  Spanish English bilingual skills are highly valued to better serve our diverse client base. Part time and Full-time candidates, college students are encouraged to join with office hour from Monday to Friday. 

RESPONSIBILITIES:

• Phone answering and taking message 
• Scheduling appointments Build and maintain strong customer relationships, including assisting clients with billing, document, claim questions 
• Support insurance agents with policy management and customer service tasks
• Accurately maintain records and documentation in agency systems

QUALIFICATIONS:

• Fluent in Spanish and English (written and spoken)
• Strong communication and customer service skills
• Detail-oriented with ability to manage multiple priorities
• Motivated to contribute to agency growth

COMPENSATION & BENEFITS:

• Hourly wage 
• Professional development and advancement opportunities

SCHEDULE:

• Part-time position with standard office hours Monday to Friday.