Admissions Counselor (Mansfield)

Job Title: Admissions Counselor (Mansfield) Department: Strategic Enrollment | Regional Campus Enrollment As a member of the admissions team at The Ohio State University at Mansfield, the Admissions Counselor will spend the greatest amount of time through the year performing the following job responsibilities: managing a recruitment territory; executing territory specific recruitment activities and events using data to make recruitment decisions; developing and maintaining positive relationships with high schools, community-based organizations, and community colleges; traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year; making recruitment calls to prospective students, learning, and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes. Additional responsibilities include but are not limited to: counseling and corresponding with students, families, university departments, or other stakeholders regarding The Ohio State University application and enrollment policies, procedures, and general information over the phone, via email, and in person; conducting large and small-group presentations; learning and maintaining knowledge of the areas within the office and university to best direct questions from staff and guests; researching and resolving problems in a timely manner and escalating them when appropriate; assisting with on and off campus recruitment events and projects; coordinating recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus; serving as the coordinator for administrative tasks that support recruitment and enrollment of new students; carrying out steps and coordinating with colleagues and other campus partners to achieve success; participating as an active community member of the Ohio State Mansfield admissions team through membership on committees; and completing special assignments and other duties as assigned. ESSENTIAL DUTIES 50% As a member of the admissions team at The Ohio State University at Mansfield, the admissions counselor will spend the greatest amount of time through the year performing the following job responsibilities: managing a recruitment territory; executing territory specific recruitment activities and events using data to make recruitment decisions; developing and maintaining positive relationships with high schools, community based organizations, and community colleges; traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year; making recruitment calls to prospective students, learning, and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes. 25% Counsel and correspond with students, families, university departments, or other stakeholders regarding Ohio State’s application and enrollment policies, procedures, and general information over the phone, via email, and in person; conducts large and small-group presentations; learns and maintains knowledge of the areas within the office and university to best direct questions from staff and guests; research and resolve problems in a timely manner and escalating them when appropriate; assist with on and off campus recruitment events and projects; coordinate recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus. 20% Serve as the coordinator for administrative tasks that support recruitment and enrollment of new students; carry out steps and coordinate with colleagues and other campus partners to achieve success. 5% Participate as an active member of the Ohio State Mansfield community through membership on committees; complete special assignments and other duties as assigned. Career Roadmap FUNCTION: Academic Administration SUB-FUNCTION: College and Regional Recruiting and Enrollment CAREER BAND: Individual Contributor - Specialized CAREER LEVEL: S1 Compensation and Employment The pay range for this job profile is $19.28/hr. - $19.76/hr. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications. Position Type: Regular Scheduled Hours: 40 Shift: First Shift Qualifications Required Qualification: Bachelor's degree or equivalent experience. Early morning, evening, and weekend hours required. Desired Qualifications: One to two years of relevant experience preferred. Experience with program planning and implementation; Excellent oral, written and interpersonal communication skills; Familiarity with office desktop technology and CRM and other recruitment technology platforms. Location Location: Riedl Hall (0675) Background Check Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Benefits Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including: Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost. Paid time off, including sick and vacation time and 11 holidays. State retirement plan or an alternative retirement plan, both with generous employer contributions. Company Culture The university is an equal opportunity employer, including veterans and disability. At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you. #J-18808-Ljbffr Ohio State University