Fiduciary Compliance Specialist

Fiduciary Compliance Specialist

At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here.

New Horizon Bank, N.A., a nationally chartered and forward-thinking community bank, is expanding its platform through the formation of a Trust Division. The trust business will provide personal, corporate, and institutional fiduciary services, as well as specialized products that intersect with our broader financial ecosystem including SPAC escrows, M&A holdbacks, 1031 exchanges, and digital-asset custody partnerships.

General Job Summary:

The Fiduciary Compliance Specialist (FCS) is responsible for managing and overseeing the Bank's fiduciary compliance framework. This will include building, maintaining and managing the Risk Assessment (RA) along with periodic updates to the RA. Overall, the FCS is responsible for ensuring the organization meets all fiduciary, regulatory, and internal policy requirements related to the administration of client accounts, trusts, retirement plans, or investment products. In this role the incumbent will develop monitoring scripts to measure risk against activities conducted, conduct testing, and partners with internal teams to promote a culture of strong governance and risk management. The incumbent will develop management and board reporting that provides transparency into the risks undertaken by the department.

Essential Duties and Responsibilities:

• Under the leadership of the CTO, establish fiduciary policies, procedures, and internal controls consistent with applicable OCC regulations (e.g. 12 CFR Part 9), Virginia laws and regulations and other applicable laws, rules and regulations.
• Incorporate applicable laws, rules and regulations into the department's Risk Assessment.
• Develop testing scripts for key risks, conduct testing and monitoring for non-compliance with laws, rules and regulations.
• Report findings to management, committees and the board.

Fiduciary Oversight & Monitoring:

• Conduct ongoing reviews of fiduciary accounts, transactions, and decisions to ensure adherence to ERISA, OCC, DOL, IRS, SEC, the Commonwealth of Virginia and other applicable regulations.
• Perform periodic compliance testing and risk assessments across fiduciary processes.
• Identify potential or actual compliance issues and escalate findings with recommended corrective actions.

Policy & Procedure Management:

• Interpret new or evolving fiduciary regulations and assess their impact on organizational policies.
• Assist in drafting, updating, and maintaining fiduciary policies, procedures, and best practices.
• Ensure that internal processes align with regulatory expectations and industry standards.

Audit & Regulatory Support:

• Prepare documentation and support internal audits, external audits, and regulatory examinations.
• Respond to auditor or regulator requests with clarity, accuracy, and professionalism.
• Track remediation efforts to ensure corrective actions are completed and validated.

Training & Education:

• Provide training and guidance to business partners, account officers, and operational teams on fiduciary responsibilities and compliance requirements.
• Serve as an internal subject matter expert on fiduciary standards and risk mitigation.

Risk Identification & Issue Management:

• Analyze fiduciary risks and collaborate with risk management, legal, and operations teams to resolve issues.
• Document compliance findings, track trends, and report metrics to leadership.
• Participate in root-cause analysis and help develop long-term process improvements.

Required Knowledge, Skills, and Abilities:

• Compliance mindset: Demonstrate strong understanding of fiduciary laws, rules and regulations. Demonstrate strong understanding of trust/fiduciary administration, investment management, operations, conflicts of interest and policies.
• Regulatory credibility: Trusted by auditors, examiners, committees and boards alike.
• Strategic connector: Understands that risk management is not about eliminating all risk but deeply understanding risks, reducing risks to an acceptable residual, risk acceptance, monitoring, measuring and reporting.
• Collaborative partner: Works cross-functionally with banking, technology, and investor teams.

Education and Experience:

• Bachelor's degree in business, finance, law, or a related field (or equivalent experience).
• 37 years of experience in fiduciary compliance, trust administration, retirement plan compliance, investment compliance, or risk management.
• Experience in a regulated financial services environment preferred.
• CTFA (Certified Trust and Fiduciary Advisor)- Preferred but not required
• CRSP, CRC, QKA/QPA, or other retirement industry credentials Preferred but not required
• CAMS or other compliance-related certifications Preferred but not required

*We will consider candidates in our 3 Markets: Richmond, Norfolk and Northern Virginia.