Senior Vice President of Customer Success
Confidential
Senior Vice President of Customer Success
About the Company
Globally recognized provider of software solutions for the insurance industry
Industry
Publishing
Type
Public Company
Founded
1982
Employees
5001-10,000
Specialties
- • insurance software solutions
- • innovative business decisions management system
- • decision - the business rules environment
- and • emerge
- the ultimate extreme transactions environment
- • emerge
- life and annuities
- property & casuality
- reinsurance
- life and pensions
- workers' compensation
- medical professional liability
- insurtech
- fintech
- and financial and compliance
Business Classifications
- B2B
- B2C
About the Role
The Company is seeking an SVP of Customer Success to lead the establishment of a new team dedicated to its most strategic insurance customers. This senior role is pivotal in maintaining and expanding the company's relationships with key accounts, acting as the primary point of contact across support, delivery, and sales. The successful candidate will be responsible for the senior relationship, account health, and growth plans, and will be expected to drive product adoption, identify expansion opportunities, and ensure the customer's voice is heard in the company's product and customer feedback processes. The role demands a professional with a strong commercial acumen, executive presence, and a proven track record in customer success, particularly within the insurance or enterprise software industry. Applicants for the SVP of Customer Success position at the company should have a minimum of 8 years' of relevant experience, with a background in customer success, implementation, delivery, or sales, and a focus on managing strategic or named accounts. Essential qualifications include experience in the insurance domain (P&C, Life & Pensions, or Reinsurance) or enterprise software serving insurers, as well as a deep understanding of cloud-native or SaaS delivery and managed solutions. The role requires a candidate with the ability to operate at a C-suite level, be commercially fluent, and have a proven track record in owning retention and expansion outcomes. The ideal candidate will also have experience in account planning, growth coordination, and customer-side coaching. The company is an equal-opportunity employer that values diversity and is committed to creating an inclusive work environment.
Functions
- Account Management/Optimization
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Senior Vice President of Customer Success in Phoenix, AZ vacancy
- ...SVP Customer Sales Freight Brokerage / 3PL | Greater Phoenix / Scottsdale, AZ **Confidential... ...knows the 3PL market, has built and led successful customer sales teams, and brings the... ...team. You will work closely with senior leadership to shape the growth strategy,...SeniorFull time
Confidential
Phoenix, AZ4 days ago - ...Senior Vice President of Clinical Operations About the Company Clinical-stage biotechnology company developing therapies for severe pulmonary... ...of a growing clinical operations organization. The successful candidate will be instrumental in the strategic and operational...Senior
$180k - $225k
...Senior Vice President of Accounting $180,000-$225,000 base salary (depending on experience) Greater Phoenix, AZ (hybrid schedule) Vaco has partnered with a real estate company looking for a Senior VP of Accounting to add to the team. This role provides leadership...SeniorFor contractorsWork at officeLocal areaVaco
Phoenix, AZ2 days ago- ...Senior Vice President of Insights & Creative Strategy About the Company A communications agency specializing in insights, planning, and... ...and advocating for the value of strategic planning. The successful candidate will be responsible for ensuring the development...Senior
- ...Senior Vice President of Sales About the Company Remote company seeking senior sales leadership... ...of Sales to join their team. The successful candidate will be responsible for working... ...of product, operations, marketing, customer success, and RevOps. This role is pivotal...SeniorRemote work
- ...Senior Vice President Of Operations (SVP) Precision Science is seeking a Senior Vice President... ...execute operating plans that support customer commitments, financial goals, quality... ...leaders; set clear expectations and create succession plans for critical roles. Manage...Senior
Precision Science, Inc.
Phoenix, AZ1 day ago - ...Senior Vice President, Global Regulatory Affairs About the Company Clinical-stage biotechnology company with a multi-asset pipeline across... ...diverse and advancing multi-therapeutic-area pipeline. The successful candidate will be the senior-most regulatory leader,...Senior
- ...Senior Vice President, State Strategy & Partnerships About the Company Ambitious provider of STEM education programs Industry Primary... ...strategy for scale, sustainability, and influence. The successful candidate will be responsible for developing and...Senior
- ...Senior Vice President of Retirement Sales About the Company Rapidly growing financial technology company providing innovative retirement... ...of Retirement Sales to join their dynamic team. The successful candidate will be tasked with developing and managing relationships...Senior
- ...Senior Vice President, Legal About the Company Fast growing organization in health services seeking a senior legal leader. Industry... ...pivotal role as a key member of the senior leadership team. The successful candidate will be responsible for a diverse legal portfolio...SeniorPrivate practice
- ...Senior Vice President of Business Development, Aviation Aftermarket About the Company Rapidly growing aviation aftermarket organization... ...background in the aviation aftermarket ecosystem. The successful candidate will be responsible for developing and executing...Senior
- ...Senior Vice President, Aviation Insurance About the Company A top specialty insurance broker with a flat structure, freedom to innovate... ...President for Aviation Insurance to join their team. The successful candidate will have the opportunity to build and lead an aviation...SeniorRemote workFlexible hours
- ...Senior Vice President, Product Management About the Company B2B cloud communications and customer experience software company. Industry Computer Software Type Privately... ..., and enterprise SaaS. The successful candidate will be responsible for leading...Senior
- ...Senior Vice President, Corporate Partnerships & Ease of Use About the Company Nationally recognized research & advocacy organization... ...President for Corporate Partnerships and Ease of Use. The successful candidate will be responsible for leading the national strategy...Senior
- ...Senior Vice President, Retail Excellence About the Company Globally renowned luxury lifestyle brand Industry Luxury Goods & Jewelry... ..., client engagement, and go-to-market execution. The successful candidate will be responsible for translating the brand vision...SeniorWorldwide
- ...Senior Vice President of Construction Services About the Company Nationwide construction & real-estate management firm Industry... ...and optimization of construction service departments. The successful candidate will be responsible for driving higher value for...Senior
- ...Senior Vice President, Strategy and Transformation About the Company Prominent healthcare services provider Industry Hospital &... ...critical strategic growth and operational initiatives. The successful candidate will be at the forefront of the organization's scaling...Senior
- ...Senior Vice President, Finance About the Company High-growth healthcare organization scaling operations, analytics, and financial infrastructure... ...field, particularly within the healthcare sector. The successful candidate will be a trusted partner to senior leadership,...SeniorRemote work
- ...Senior Vice President, Multifamily Asset Management About the Company Privately held, family-owned real estate investment/development... ...leadership role in its expanding U.S. multifamily portfolio. The successful candidate will be responsible for overseeing a range of...Senior
- ...Senior Vice President of Health System Sales About the Company Digital health company connecting providers, suppliers, and health plans... ...and most strategic health system relationships. The successful candidate will be responsible for driving significant net-new...SeniorRemote work
- ...Senior Vice President of Partnerships & Alliances, SaaS About the Company Late-stage B2B SaaS company Industry Computer Software... ..., transforming them into a significant revenue stream. The successful candidate will be responsible for owning the partner-sourced...Senior
- ...Senior Vice President of Strategic Solutions About the Company Trusted provider of verification... ...its organizational sales growth. The successful candidate will be responsible for... ...'s core philosophies of integrity and customer success. Applicants for the SVP of Strategic...Senior
- ...Senior Vice President, Partnership Development About the Company Top education technology (EdTech) platform increasing student-faculty... ...the acquisition of new university and employer partners. The successful candidate will be responsible for lead cultivation,...Senior
- ...Senior Vice President, Payor Growth About the Company Built for oncologists, providing practices staff, contracts, and tools for whole... ...contracting, medical economics, strategy, and partnerships. The successful candidate will be responsible for leading the growth...SeniorWork at office
- ...Senior Vice President of Curriculum About the Company Mission-driven provider of school improvement & accreditation services Industry... ...materials and aligned non-summative assessments. The successful candidate will be responsible for building an integrated curriculum...Senior
- ...Senior Vice President of Operations About the Company A company focused on operational efficiency, productivity, profitability, and business... ...business growth and achieving operational excellence. The successful candidate will be tasked with developing and implementing...Senior
- ...Interim Senior Vice President, Omnichannel Strategy, Pharma Agency About the Company A pharmaceutical... ...pharmaceutical agency experience. The successful candidate will be responsible for... .... The SVP will also be tasked with customer journey mapping, persona development,...SeniorInterim role
- ...Senior Vice President, Advisory & Planning Operations About the Company Accomplished engineering & design firm specializing in construction... ...President for US Advisory and Planning Operations. The successful candidate will be a key member of the Advisory and Planning...SeniorLocal area
- ...Senior Vice President of Engineering About the Company Innovative SaaS organization specializing... ...'s growth and transformation. The successful candidate will be a key leader in the... ...first development, rapid innovation, and customer-centric approach that defines the...Senior
- ...Senior Vice President of Finance & Operations About the Company AI-driven prescriptive analytics platform for healthcare technology (... ...infrastructure that will support its next phase of growth. The successful candidate will be responsible for establishing and leading...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Vice President of Customer Success. Be the first to apply!
Related searches
- vp infrastructure Phoenix, AZ
- vice president transformation Phoenix, AZ
- vp transformation Phoenix, AZ
- vp medical affairs Phoenix, AZ
- senior vice president of business development Phoenix, AZ
- vice president strategic partnerships Phoenix, AZ
- vice president global communications Phoenix, AZ
- vice president analytics Phoenix, AZ
- vice president of application development Phoenix, AZ
- vice president of digital marketing Phoenix, AZ