Door to Door Sales Representative

Job Title

Residential Door-to-Door Sales Representative

Position Overview & Purpose

The Residential Door-to-Door Sales Representative plays a vital role in directly connecting potential customers with LiveOak Fiber's services by engaging in door-to-door sales activities within assigned territories. This position's primary purpose is to educate homeowners about the benefits of fiber optic internet and close new or existing customer accounts. The ideal contractor candidate will have a customer-focused approach, a proactive mindset, and the ability to meet and exceed sales targets.

Essential Duties & Responsibilities

1. Door-to-Door Sales

• Conduct door-to-door sales activities to promote and sell LiveOak Fiber services within assigned neighborhoods or territories.
• Effectively communicate the value and benefits of fiber optic internet, including faster speeds, reliability, and modern connectivity solutions.

2. Customer Engagement and Education

• Engage with potential customers to understand their needs and provide tailored solutions.
• Answer questions about service packages, installation processes, and pricing to help customers make informed decisions.

3. Territory Management

• Plan and organize daily routes to maximize coverage and sales opportunities.
• Conduct market research within assigned areas to identify potential customer segments and opportunities.

4. Reporting and Metrics

• Track daily sales activities and customer interactions using tools and designated systems.
• Provide regular updates to the Supervisor, Outside Sales on sales performance, challenges, and opportunities.
• Provide feedback on market trends, customer needs, and competitive activity to support strategic planning.

Knowledge, Skills & Abilities

• Strong interpersonal and communication skills, with the ability to engage and build rapport with diverse customers.
• Self-motivated and results-driven with a passion for sales and customer service.
• Knowledge of fiber optic technology and internet services is preferred but not required (training provided).
• Proficiency in using CRM software or similar tools to track leads and manage customer information.
• Ability to handle objections and negotiate effectively.
• Organized, detail-oriented, and capable of managing time effectively.

Basic Qualifications & Competencies

• High school diploma or equivalent.
• Minimum of 2 years of experience in sales, customer service, or a related field.
• Reliable transportation and willingness to travel within assigned territories.
• Ability to work flexible hours, including evenings and weekends.
• Must be able to provide proof of eligibility to work in the U.S.

Preferred Qualifications & Competencies

• Experience in door-to-door sales, telecommunications, or internet service sales.
• Familiarity with fiber optic internet services and the telecommunications industry.
• Bilingual skills are a plus.

Physical Demands & Working Environment

• Walking: up to 60%
• Standing: up to 30%
• Reaching: up to 10%
• Lifting and/or bending: up to 10%
• Work environment: primarily outdoors with occasional indoor meetings or training.
• Able to lift up to 25 pounds.
• Travel: Local travel required within assigned territories.

We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA).

Our workplace is committed to promoting a safe and healthy environment for all employees. Therefore, we maintain a drug-free workplace policy to ensure the well-being and productivity of our team.