Technischer Support im Innendienst - Frankreich (m/w/d)
schäfer-technic GmbH
Wir bei schäfer-technic in Fellbach sind seit über 125 Jahren die treibende Kraft hinter wegweisendem Fahrzeugbau. UnserKerngeschäft ist die Entwicklung und Produktion von Maschinen und Geräten für die Instandhaltung vonStraßen auf der ganzen Welt. Wir sind ein starkes Team und brennen für unsereProdukte. Mit unseren Maschinen ebnen wir nicht nur für unsere Kunden den besten Weg, sondernauch für Ihre berufliche Laufbahn. Neben spannenden Aufgaben , einer attraktiven Vergütung und zahlreichen Benefits bieten wir unserem Team aus über 85 Mitarbeitenden individuelle Entwicklungsmöglichkeiten in einemzukunftsorientierten Familienunternehmen. Sie kennen sich mit Technik aus, sprechen Französisch und haben Freude am Kontakt mit Kunden? Dann sind Sie als Technischer Support im Innendienst – Frankreich (m/w/d) bei uns genau richtig. Was auf Sie zukommt: Sie sind die telefonische Anlaufstelle für unsere französisch- und deutschsprachigen Kunden und beraten sie bei technischen Fragen und Problemen an unseren Maschinen. Sie bearbeiten Servicevorgänge ganzheitlich, vom Angebot über den Ersatzteilverkauf bis zum Reklamationsmanagement. Sie organisieren mobile Serviceeinsätze bei unseren Kunden und sind aktiv an der Vermarktung unserer Serviceprodukte beteiligt. Ein offener Austausch innerhalb und außerhalb der Serviceabteilung ist für uns entscheidend. Ihre Ideen sind gefragt, um gemeinsam kontinuierlich an Verbesserungen zu arbeiten. Was Sie mitbringen sollten: Sichere Deutschkenntnisse und sehr gute Französischkenntnisse Technisches Verständnis, idealerweise durch eine Ausbildung (in Mechatronik, Landmaschinen, o.ä.) oder entsprechende Berufserfahrung - auch Quereinsteiger aus Werkstatt oder Produktion willkommen Zuverlässigkeit bei Dokumentation und kaufmännischer Abwicklung Kenntnisse in Office-Programmen sowie ERP-Software von Vorteil Was wir besonders schätzen: Freude an Problemlösungen und serviceorientierter Kommunikation Teamgeist und Hilfsbereitschaft Verantwortungsbewusste, strukturierte und ergebnisorientiere Arbeitsweise Worauf Sie sich zusätzich freuen können Attraktive Vergütung und Sozialleistungen Urlaubs- und Weihnachtsgeld Freiwillige Prämie als Beteiligung am Unternehmenserfolg Betriebliches Gesundheitsmanagement (z(b. kostenloser Zugang zum Fitnessstudio) Leasing von E-Bike oder Fahrrad Vielfältige Lern- und Entwicklungsmöglichkeiten Kontakt Wenn Sie vorab noch Fragen zur Stelle haben, freut sich Stefanie Gatzhammer auf IhreNachricht. Wir freuen uns darauf, Sie kennenzulernen! #J-18808-Ljbffr schäfer-technic GmbH
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