Client Account Manager

Job Description

Job Description

Create Exceptional Customer Experiences That Leave a Lasting Impression.

If you have a passion for helping others and take pride in delivering concierge-level service, you'll thrive in this role. Join a collaborative team that supports luxury homeowners with professionalism, empathy, and clear communication while turning everyday service calls into outstanding customer experiences.

Client Account Manager

Dallas, TX Area | 100% Onsite

$18- $26/hour

Monday-Friday, 8:00 AM-5:00 PM (flexible start times available: 7:30 AM-4:30 PM or 8:30 AM-5:30 PM)

Temp-to-Hire Opportunity

ROLE IMPACT

Join a well-established residential HVAC company with more than 60 years of success serving luxury homeowners. This is not a traditional call center role—our Customer Service Representatives act as trusted client account managers, delivering concierge-level service that turns stressful situations into exceptional customer experiences. Success in this role comes from building rapport, solving problems with empathy, and providing a premium level of care that reflects our reputation for white glove service.

QUALIFICATIONS

• 3-5 years of luxury brand customer service experience with a strong phone presence and excellent communication skills.

• Experience serving luxury, hospitality, medical, financial services, property management, executive support, or other high-end clientele.

• Experience in HVAC or residential home service industries

• Exceptional attention to detail, multitasking ability, and organizational skills.

• Professional, dependable, team-oriented, and able to remain calm while assisting frustrated customers.

• Dispatching or service scheduling experience.

CORE TOOLS & SYSTEMS

• Microsoft Office Suite

• Customer Relationship Management (CRM) software

• Scheduling and dispatch systems

• Multi-line phone systems

CULTURE FIT

• Professional, mature, and positive attitude

• Team-player mentality with a willingness to help others

• Ability to thrive in a collaborative environment

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This is a full time direct hire role with our client. They are an established aerospace manufacturer specializing in precision-machined components for highly regulated applications. The company offers a stable, quality-focused environment where engineering, programming, and manufacturing teams work closely to produce complex parts that meet strict customer and industry requirements.

Employees have the opportunity to work with advanced machining technology, contribute to process improvements, and support products used across the aerospace industry.

Company Description

This is a full time direct hire role with our client. They are an established aerospace manufacturer specializing in precision-machined components for highly regulated applications. The company offers a stable, quality-focused environment where engineering, programming, and manufacturing teams work closely to produce complex parts that meet strict customer and industry requirements.\r\n\r\nEmployees have the opportunity to work with advanced machining technology, contribute to process improvements, and support products used across the aerospace industry.