Service Advisor - Assistant Service Manager - Indianapolis, Indiana, United States

Job Description:

About Hubler Chevrolet

Hubler Chevrolet is a leading automotive dealership dedicated to delivering exceptional customer service and high-quality vehicle care. We are currently seeking a Service Advisor / Assistant Service Manager to join our professional team in Indianapolis, Indiana.

Job Details

• Salary: $40,000 to $120,000 per year
• Job Type: Full Time
• Location: Indianapolis, IN 46227

Position Overview

As a Service Advisor / Assistant Service Manager, you will provide courteous and professional service to customers, accurately identifying vehicle service needs and promoting appropriate services, parts, and accessories. Strong communication skills and attention to detail are essential in this role.

Primary Responsibilities

• Greet customers promptly and professionally upon arrival.
• Inspect vehicles and review service history to determine required services.
• Promote relevant services, parts, and accessories based on customer needs.
• Provide accurate cost estimates and completion times, securing customer authorization.
• Monitor service progress and communicate updates or adjustments to customers.
• Administer warranty repairs following manufacturer guidelines.
• Confirm service appointments prior to customer arrival and conduct follow-up calls after service completion.
• Inspect vehicles prior to delivery to ensure quality and communicate results to customers.
• Ensure compliance with state and federal regulations regarding repairs and consumer protection.
• Exemplify Hubler Chevrolet’s values through professional behavior and interactions.

Work Hours

This is a full-time position following standard dealership hours. Specific scheduling details will be provided during the interview process.

Equal Opportunity Employer

Hubler Chevrolet is an equal opportunity employer and maintains a drug-free workplace.

Job Requirements:

Required Qualifications

• Minimum of two years experience as a Service Advisor.
• High school diploma or equivalent.
• Valid driver's license in Indiana with a clean driving record.
• Positive attitude with a high-energy personality.
• Excellent customer service and communication skills.
• Professional appearance and strong work ethic.
• Ability to work effectively in a process-driven environment.
• Outstanding verbal and written communication abilities.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!