Service Manager Mechanical

Job Description

Job Description

A long-established, highly respected union mechanical contractor is seeking an experienced Service Manager to lead a large commercial HVAC service division. This is an outstanding opportunity for a proven leader who thrives in a fast-paced environment and has extensive experience managing technicians, client relationships, and large commercial mechanical service operations.

The ideal candidate will possess a Mechanical Engineering degree (preferred) and 15–20 years of progressive experience within the commercial HVAC/mechanical contracting industry. This individual must be a strong leader who can build accountability, mentor personnel, drive operational excellence, and deliver exceptional customer service.

Key Responsibilities

• Lead, mentor, and manage a large team of union HVAC service technicians and field personnel.
• Oversee the day-to-day operations of a busy commercial service department.
• Manage approximately 80 commercial client accounts , ensuring exceptional customer satisfaction and long-term client relationships.
• Establish structure, accountability, and performance expectations throughout the department.
• Coordinate manpower, scheduling, dispatching, and service execution to maximize efficiency and profitability.
• Work closely with customers to resolve technical and operational issues while identifying additional service opportunities.
• Monitor department performance, productivity, budgets, and profitability.
• Develop and mentor supervisors, technicians, and support staff.
• Ensure compliance with all safety regulations, union requirements, and company standards.
• Collaborate with executive leadership to drive continued growth and operational excellence.

Qualifications

• Bachelor’s Degree in Mechanical Engineering strongly preferred.
• 15–20 years of commercial HVAC/mechanical service management experience.
• Extensive knowledge of commercial HVAC systems, mechanical equipment, controls, and service operations.
• Proven experience managing large teams of union technicians.
• Strong leadership skills with the ability to hold employees accountable while motivating and developing staff.
• Exceptional organizational, communication, and problem-solving abilities.
• Experience managing multiple high-profile commercial accounts simultaneously.
• Strong customer relationship management skills with the ability to interact professionally with owners, property managers, engineers, and contractors.

We Offer

• Highly competitive compensation package.
• Excellent bonus potential.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company participation.
• Paid vacation, holidays, and additional company benefits.
• Long-term career growth with one of the region’s premier union mechanical contractors.

All inquiries will be held in the strictest confidence.

Large well established and respected electrical contractor

Company Description

Large well established and respected electrical contractor