Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I became a State Farm agent at just 22 years old, and 34 years later, I still love what I do. I was drawn to this career because I wanted work that offered purpose, fulfillment, and the opportunity to continually challenge myself while being rewarded for hard work and results. Helping people make sound decisions about managing risk and protecting what they’ve worked for continues to make this career meaningful.

I’m a graduate of Southern Illinois University with a degree in Finance and played college football. Outside of the office, I’m married and a proud dad of twin boys. Our family loves everything Central Florida has to offer—from the people and lakes to great restaurants, entertainment, and theme parks.

Today, our team includes 11 professionals and more than 100 years of combined insurance experience. We’re proud to be recognized as a State Farm Chairman’s Circle and Ambassador for Life agency, reflecting our commitment to strong performance and exceptional service. Giving back is equally important to us. Our team supports the community through initiatives such as toy drives benefiting homeless children through Matthew’s Hope Ministry and other local events and causes.

We offer a 401(k), paid training, travel opportunities, cash incentives, and opportunities to earn additional PTO. And, of course, there are our Pizza Fridays! We believe strong performance should be recognized and provide plenty of opportunities for our team to be rewarded for their results.

Our culture is friendly, laid-back, and growing. We’re results-oriented while still keeping the office fun and collaborative. We believe in always learning, always improving, and always finding ways to make a difference. If you’re motivated by growth, enjoy being challenged, and want to be part of a successful team where hard work is recognized and celebrated, we’d love to meet you.

ROLE DESCRIPTION:
Craig Martin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.