Claims Handler - Property

Property Claims Handler

We are hiring on behalf of our client, an innovative, fast-growing AI-enabled Third-Party Administrator (TPA) is seeking a Property Claims Handler to join its team in Dallas, TX. Operating on a hybrid schedule, this role is designed for a target-driven professional with 3+ years of property claims experience who thrives in a high-performance, merit-based environment.

The client provides end-to-end insurance claims management for over 50 insurers and Managing General Agents (MGAs). Supported by top-tier venture backing and state-of-the-art technology, the organization combines cutting-edge AI tools with an expert operational team. This position offers real responsibility, robust professional developmentspanning capacity planning, data, quality management, and leadershipand an accelerated career track designed to build the industry's future claims leaders.

Key Responsibilities

• Handle property claims end-to-end, managing the full process from first notification of loss (FNOL) through to final settlement.
• Communicate directly with policyholders throughout the claims journey to ensure a clear, transparent, and positive customer experience.
• Review policy documentation, verify coverage details, and accurately assess liability.
• Establish appropriate reserve levels and effectively manage claims within designated settlement authority limit levels.
• Identify potential fraud indicators and escalate suspicious claims following established protocols.
• Maintain complete, accurate, and audit-ready claims records to uphold regulatory compliance.
• Coordinate with third-party vendors, loss adjusters, forensic experts, and secondary service providers as needed.
• Identify operational inefficiencies and contribute to process improvements within the claims workflow.