IT Manager
Robert Half
Job Description
Job Description
Our client is seeking a Technology Manager to serve as a strategic IT leader and business partner across the organization. This individual will drive technology initiatives that support core business operations, optimize enterprise systems, and align IT capabilities with long-term business goals.
This role blends business analysis, IT leadership, and project delivery, requiring someone who can influence stakeholders, lead teams, and execute complex technology solutions in a manufacturing environment.
Key Responsibilities:
- Lead and develop a team supporting enterprise systems including ERP, CRM, MES, and other business platforms
- Partner with business leaders to identify needs and implement scalable technology solutions
- Own IT project delivery—prioritization, resourcing, budgeting, and execution (on time and within budget)
- Collaborate with IT leadership to build and maintain multi-year technology roadmaps aligned to business strategy
- Manage relationships with managed service providers, vendors, and system integrators
- Oversee operational IT support for the site/region, ensuring high performance and cost efficiency
- Ensure compliance with SOX and internal controls, including policy development and audit readiness
- Support disaster recovery and business continuity planning through testing and execution
- Drive process improvement through data, reporting, and cross-functional collaboration
- Mentor and develop team members through coaching, performance management, and career development
Required Qualifications:
- Bachelor’s degree (STEM or related field preferred)
- Experience in IT management, business analysis, or IT project management
- Experience supporting IT in a manufacturing environment
- Experience managing third-party vendors and service providers
- Strong understanding of enterprise systems such as:
- ERP (Oracle preferred)
- CRM (Salesforce preferred)
- WMS, MES, PLM, and SaaS platforms
- Knowledge of ITIL, SLAs, KPIs, and IT operations management
- Proven ability to align IT solutions with supply chain, manufacturing, and business processes
- Strong communication, stakeholder management, and problem-solving skills
Preferred Qualifications:
- Experience with Lean Manufacturing, Six Sigma, or continuous improvement methodologies
- Certifications in Project Management, ERP, CRM, Cloud (Azure), or ITIL
- Advanced skills in Microsoft Office tools (Excel, Project, PowerPoint, SharePoint, Visio)
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