Operations Supervisor

Full-Time Operations SupervisorBerman Health Club | Naples, FL $60,000-80,000 Salary | 40 hours/week | In-PersonWe're Berman Health Club, a fast-growing health and performance health club in Naples, FL dedicated to helping people move better, feel better, and live better.Unlike traditional clinics, we operate with an integrated model that combines our Movement Team (physical training, performance, recovery) and our Wellness Team (nutrition, metabolic health, longevity, lifestyle medicine). Together, we help clients avoid unnecessary surgeries, reduce reliance on medications, and optimize how they function, age, and perform.We're known for our high standards, positive culture, and purpose-driven environment. As we grow, we're looking for someone who thrives in operations, loves systems, and can help keep our entire organization running smoothly and efficiently.About This RoleWe're looking for a full-time Operations & Team Support Coordinator to oversee and support the administrative, analytical, and organizational functions of Berman Health Club.This is not just an assistant role. This is a key position that helps drive accountability, efficiency, and team performance across both our Movement and Wellness divisions.Your mission?Help optimize systems, track key metrics, support team performance, and ensure the business operates like a well-oiled machine.You're a Great Fit If You:Love spreadsheets, systems, and structured processesAre highly organized and detail-orientedEnjoy working with data, reporting, and performance metricsCan identify inefficiencies and implement solutionsAre comfortable managing workflows and keeping teams accountablePrefer a behind-the-scenes, high-impact roleAre tech-savvy and comfortable learning new platformsCommunicate clearly and confidently with team membersCore Responsibilities:Enter, track, and verify operational data across multiple systemsGenerate and maintain KPI reports and performance dashboardsConduct and coordinate team scorecard reviewsSupport leadership in monitoring team metrics and accountabilityHelp manage workflows across both Movement & Wellness TeamsAssist with billing, invoicing, and reconciliation processesMaintain accurate client records and administrative systemsIdentify operational inefficiencies and recommend improvementsAssist with internal systems, processes, and implementation projectsCoordinate internal communications, follow-ups, and prioritiesSupport daily clinic operations and administrative needsKey Leadership & Accountability Functions:Track team performance metrics and operational scorecardsCoordinate recurring performance and accountability reviewsEnsure systems, processes, and workflows are followed consistentlySupport team efficiency, communication, and structureThis role plays a central part in helping the clinic scale effectively.