Service Administrative Assistant II
CAT
Job Title
Team Up With Us!
Job Description
The Service Administrative Assistant II schedules appointments, gives information to callers, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties.
Do You Have What It Takes?
What You'll Do
- Open work orders for customers
- Updating the aged WIP (Work in Progress)
- Uploading technician notes
- Prepare work orders of $5k to $10k for closing
- Preparing work orders for invoicing
- Collecting pre-payments, final payments, and sending for credit approval
- Issuing PO's to our vendors
- Communicating with customers and providing excellent customer service for internal and external customers
- Reconcile P-card's for business needs
- Coordinate and arrange meetings/travel; prepare agendas; record and transcribe minutes of meetings; conduct research and compile reports as needed
- Order and maintain supplies; arrange for equipment maintenance
- Additional duties as assigned by supervisor
What You'll Need
- High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Knowledge of MS Office Suite software.
Why Work With Us?
We like to take care of business and have fun doing it!
We offer health, dental, vision, life, and more as a comprehensive benefits package.
Don't you want to work with awesome people?
Important Information
While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Required travel up to 10%.
This position is not considered a safety sensitive position.
The job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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