IT Business Analyst

Internal Cloud Technical Writer

Genesis10 is currently seeking an Internal Cloud Technical Writer for a hybrid position with a Global Financial Institution located in Chandler, AZ. This is a 12+ month contract opportunity.

This role is responsible for the development and maintenance of authoritative technical documentation for Internal Cloud Platform architectures, services, APIs, and operational processes. The ideal candidate will be accountable for ensuring documentation enables safe consumption, operational consistency, and effective onboarding for application and operations teams. They will own documentation standards, structure, and lifecycle management.

Responsibilities:

• Produce architecture guides, service descriptions, operational runbooks, onboarding materials, and API documentation
• Align documentation to platform tooling, automation workflows, and release standards
• Collaborate directly with engineers, architects, and SREs to capture accurate technical content

Requirements:

• 3-5 years of experience producing technical documentation for infrastructure, platforms, or developer facing services
• Proven ability to document architectures, APIs, automation workflows, operational runbooks, and onboarding guides
• Working knowledge of Linux, cloud infrastructure concepts, virtualization, and DevOps terminology
• Experience collaborating directly with engineers, architects, and SREs to capture accurate technical content
• Position is hybrid and requires 3 days onsite per week

Desired skills:

• Technical Writing or Information Architecture certification
• 5-7+ years documenting cloud platforms, PaaS, or internal developer platforms
• Familiarity with Terraform, CI/CD pipelines, VMware, or platform automation concepts
• Experience documenting self-service infrastructure or developer experiences

Pay range: $43.56 - $51.56 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply!