REVENUE CYCLE SUPERVISOR

Revenue Cycle Supervisor This position is required to perform all duties of the Revenue Cycle Supervisor. It is responsible for planning, coordinating, and directing collections department, and the coding and billing department, which manages patient accounts, communicates with insurances, processes collections, cash and EOB posting, billing and coding transactions with patients, and submits reports as requested. ***THIS IS NOT A REMOTE POSITION. THE EXPECTATION WILL BE IN-PERSON 5 DAYS A WEEK*** Manages daily operation of staff including planning, goal setting, and quality measures. Manages staff performance by providing regular feedback, 90-day and annual performance reviews, and one-on-one meetings. Oversees receptionist staff to ensure premier customer service and accuracy of data entry. Oversees coding staff to ensure accurate diagnose and procedures coding. Oversees collection staff to ensure resolution of overdue bills and collection of payments on patient accounts. Documents workflows and procedures to ensure that all billing information is entered accurately. Electronic Health Records Power-user - answering question or concerns regarding EHR to ensure staff are working at optimum level. Responsible for EHR training and competencies for staff, assigning user roles, staff buckets, and task lists, update of fee schedules, and communicating system and process updates. Work with EHR vendor to resolve software and/or user issues. Ensures adequate scheduling of staff and sufficient coverage for business needs. Works with Human Resources to recruit and hire staff as needed. Routinely works with management to provide feedback and plans of correction for reoccurring errors. Identify patient reimbursement issues, claims, denials, and appeals are processed in a timely manner. Efficiently managing patient complaints with respect to reception, billing, and collections. #J-18808-Ljbffr