IT Service Desk Analyst - Client-Focused Support

Abacus Labs

Abacus’s Analyst, Enterprise Service Desk serves as the initial contact for triaging and resolving IT requests while delivering a world-class client experience daily. You will assist with escalations and follow documented procedures to set proper ticket priority and ensure timely resolutions. Responsibilities include troubleshooting desktop, software, network, and hardware issues, installing and configuring systems, documenting interactions, and collaborating with vendors to resolve problems. #J-18808-Ljbffr Abacus

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Vacancy posted 2 days ago

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