Billing Supervisor/Manager

Job Description

Job Description

We are looking for an experienced Billing Supervisor/Manager to lead billing operations for a transport-focused organization. This contract-to-permanent position is ideal for someone who can guide a team, strengthen invoicing accuracy, and support timely collections while maintaining strong financial controls. The role will partner closely with accounting and operations to improve cash flow visibility, resolve escalated billing concerns, and uphold compliance standards.

Responsibilities:
• Direct the day-to-day workflow for billing and invoicing activities, ensuring accurate and timely processing across assigned accounts.
• Lead, coach, and assess billing team members to build performance, accountability, and service quality.
• Investigate and resolve challenging billing discrepancies, disputed charges, and collection-related issues with internal and external stakeholders.
• Reconcile billing records against the general ledger to confirm accuracy and support clean financial reporting.
• Monitor accounts receivable trends, prepare performance reports, and highlight key metrics that impact collections and cash flow.
• Enforce adherence to company procedures and applicable financial regulations throughout the billing cycle.
• Review calculation-heavy invoices and supporting documentation to reduce errors and strengthen billing precision.
• Collaborate with network and cross-functional teams to address account issues and streamline billing functions.• Demonstrated experience supervising billing operations, preferably in a fast-paced business environment.
• Strong background in medical billing, medical collections, and core billing functions.
• Ability to handle complex calculations with a high degree of accuracy and attention to detail.
• Experience reconciling billing activity to general ledger records and identifying discrepancies.
• Proficiency in analyzing accounts receivable data and preparing metric-driven reports.
• Knowledge of compliance expectations related to billing practices and financial controls.
• Effective leadership, training, and performance management skills for billing staff.
• Strong communication and problem-solving abilities when addressing escalated account concerns.