Business Administrator

Service Center Business Administrator

Position Summary

The Service Center Business Administrator is responsible for supporting the day-to-day business project management administrative and accounting activities of a regional service center.

This position is directly responsible for invoicing customer follow-up project administration financial reporting forecasting and accounting support . The role works closely with service center management customers vendors and operational teams to ensure accurate project records timely billing and effective business operations.

Essential Duties & Responsibilities

Business & Project Administration

• Support the day-to-day business project management and accounting activities of the regional service center.

• Confirm customer order entry information for accuracy.

• Assign project cost estimates and process order acknowledgement letters.

• Coordinate specific contract requirements as needed.

• Review client and project records to ensure completeness accuracy and timeliness.

• Review project status on a weekly basis.

• Maintain open project databases and related documentation.

• Issue purchase orders and enter project-related expenses into the appropriate systems.

• Ensure project reports are completed in a timely manner and provided to clients upon project completion.

Accounting Invoicing & Financial Support

• Summarize project cost data in preparation for client billing.

• Prepare and issue client invoices for the service center/region.

• Assist with local accounts receivable collections and accounts payable matters.

• Maintain contact with customers and outside vendors to help resolve collection and payable issues.

• Prepare forecasting and other accounting reports.

• Analyze financial and business data and provide recommendations to management.

• Support accurate financial tracking and reporting for service center projects.

• Identify and implement potential cost-saving initiatives.

Operational & Business Support

• Partner with operational management to identify business data needed to meet operational objectives.

• Assist with improving business procedures resolving operational issues and enhancing reporting.

• Provide business and administrative support to the Service Center Manager as needed.

• Communicate regularly with customers vendors employees and internal stakeholders.

Technical Support

The position may also include intermediate-level network administration responsibilities such as:

• User setup and access support.

• Backup restorations.

• System upgrades.

• Troubleshooting computer hardware and software issues.

Required Qualifications

• Minimum of 3 years of experience in service center administration invoicing bookkeeping accounting support or a related function.

• Experience with invoicing billing purchase orders project expenses and financial reporting .

• Strong understanding of general accounting practices.

• Ability to review and maintain accurate project and financial records.

• Strong analytical and problem-solving skills.

• Excellent organizational skills and attention to detail.

• Ability to communicate clearly and professionally with customers vendors employees and management both verbally and in writing.

• Comfortable working in a service center environment involving regular computer and telephone use.

Technical Skills

Proficiency with:

• Oracle

• Microsoft Excel

• Microsoft Word

• Microsoft PowerPoint

• Microsoft Access

• Microsoft Outlook

Required Experience:

Unclear Seniority