Business Operations Coordinator

Business Operations Coordinator

August Schell is seeking a highly motivated and organized Business Operations Coordinator to support our Order Management, Business Operations, and Office Administration functions. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while helping ensure operational efficiency across the organization. This role is fully onsite, five days per week, at our Rockville, MD office.

Order Management Team Support

• Assist the order management team with sales ordering activities including processing orders, vendor bills, customer invoicing, collections, and commissions.
• Review order documents for completeness and flag discrepancies or compliance concerns to the appropriate team member.
• Track and organize orders, monitor status, and ensure timely updates, follow-up, and responses throughout the OM cycle.
• Maintain accurate and compliant records for orders, invoices, and transactions in accordance with company policies and procedures.

Business Operational Support

• Assist in preparing, organizing, and finalizing transactional documents including agreements, SOWs, Reps & Certs, RFIs, RFQs, and RFPs; support contract execution by comparing versions, tracking exhibits, and coordinating signatures.
• Assist in updating and maintaining operational policies, procedures, and workflow documentation.

Office & Administrative Support

• Serve as the primary point of contact for all day-to-day office needs; ensuring the office runs smoothly, is well-stocked, organized, and operational at all times.
• Manage inventory and replenishment of all office supplies including printer paper, ink, toner, mailers, beverages, snacks, and kitchen essentials; place and manage orders as needed to maintain adequate stock levels.
• Manage building and vendor relationships including facility requests, maintenance coordination, water and mail deliveries, employee parking passes, and building access key fobs.
• Sort and distribute incoming mail and packages to appropriate team members or departments; coordinate outgoing shipments and mailings as needed.
• Manage conference room and event logistics including scheduling, third-floor building management coordination, food ordering, room setup and cleanup, and support for company meetings and employee events.
• Assist with special projects, organizational initiatives, and additional duties as assigned.

What You Will Bring

• High School Diploma or equivalent required; Associate degree preferred.
• 2 – 4 years of administrative, office support, order management, or business operations experience.
• Familiarity with basic accounts receivable and/or accounts payable processes including invoicing, collections, and vendor billing.
• Strong organizational and time-management skills with the ability to manage multiple priorities and work both collaboratively and independently.
• Excellent verbal and written communication skills; professional demeanor and ability to interact with internal and external stakeholders at all levels with tact.
• Sound judgement in identifying matters that require escalation or team collaboration.
• Exceptional attention to detail and accuracy.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel)
• Ability to learn new systems and processes quickly

Stand Out With

• Experience supporting an order management, sales operations, or business operations team.
• Familiarity with order processing, customer invoicing, vendor management, or AR/AP workflows.

Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Who we are... August Schell offers 30 years of experience in providing our customers innovative solutions and engineering services to their most challenging needs. We thrive on navigating complex IT difficulties and are driven to find the best solutions for our customers. Our team delivers expert knowledge in cyber security, big data, endpoint security and cloud solutions. Our ability to serve our customers with continued excellence is a direct reflection of our dedicated and exceptional people. At August Schell, we are not only a team, we are a family. Equal Employment Opportunity: August Schell Enterprises Inc. is an Equal Employment Opportunity Employer. We are committed to providing a workplace that is free from discrimination and harassment based on race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, marital status, disability, protected veteran status or any other characteristic protected by applicable law. Accommodations: If you are an individual with a disability and would like to request a reasonable accommodation during the application or hiring process, please contact Human Resources.