Associate Director

Position Summary Natera is seeking an experienced and highly operational Associate Director, Peer-to-Peer Education & Speaker Programs to lead the strategy, governance, and execution of our enterprise-wide healthcare professional (HCP) education programs. This role will serve as the central owner of Natera's peer-to-peer physician education platform across multiple business units and disease areas, ensuring programs are compliant, scalable, impactful, and aligned with commercial and educational objectives. The Associate Director will oversee all aspects of speaker program operations, including speaker identification and onboarding, contracting, training, compliance processes, field engagement, event execution, reimbursement, reporting, and continuous process improvement. The ideal candidate brings deep expertise in speaker bureau and HCP education programs, combined with exceptional operational leadership and a proven ability to build systems, processes, and governance frameworks that scale. This individual will partner closely with Marketing, Medical Affairs, Sales, Compliance, Legal, Finance, and physician thought leaders to deliver high-quality educational experiences while maintaining the highest standards of compliance and operational excellence. Key Responsibilities Program Strategy & Governance Lead the development, management, and continuous improvement of Natera's enterprise-wide peer-to-peer education and speaker program strategy. Establish governance frameworks, operating models, and standardized processes that support scalable and compliant program execution across all business units. Develop and maintain program policies, SOPs, training materials, playbooks, and operational documentation. Ensure consistent program standards while supporting the unique needs of individual product lines and disease states. Serve as the internal subject matter expert on speaker program best practices, operations, and compliance. Speaker Lifecycle Management Oversee the end-to-end speaker lifecycle, including nomination, vetting, onboarding, contracting, credentialing, training, annual recertification, and performance management. Partner with commercial and medical stakeholders to identify, develop, and maintain a high-performing physician speaker faculty. Manage speaker profiles, engagement history, utilization metrics, training records, and program participation. Serve as a primary point of contact for speaker-related inquiries and issue resolution. Compliance & Financial Oversight Partner closely with Compliance and Legal teams to ensure adherence to all applicable healthcare regulations, company policies, and industry standards. Manage processes related to fair market value (FMV) assessments, HCP contracting, documentation requirements, and audit readiness. Oversee honoraria, expense reimbursement, and payment workflows in partnership with Finance and Accounts Payable. Ensure all program activities meet regulatory, compliance, and documentation requirements. Program Operations & Process Excellence Design, implement, and continuously improve operational processes that support speaker program execution at scale. Develop efficient workflows that streamline program requests, approvals, scheduling, contracting, event execution, reimbursement, and reporting. Create scalable systems and tools that improve efficiency, consistency, compliance, and stakeholder experience. Ensure seamless coordination across Marketing, Medical Affairs, Sales, Compliance, Legal, Finance, and field teams. Identify opportunities to optimize program quality, reduce administrative burden, and enhance operational effectiveness. Field Engagement & Stakeholder Support Serve as the primary operational partner for field sales and marketing teams. Develop processes, tools, resources, and training that enable effective utilization of speaker programs in the field. Provide guidance on program policies, speaker engagement, event execution, and compliance requirements. Partner with commercial leadership to align educational programming with strategic business priorities. Foster strong relationships with physician speakers and internal stakeholders to ensure a best-in-class experience. Analytics & Performance Measurement Define and track key performance indicators across all speaker and peer-to-peer education programs. Develop dashboards and reporting frameworks that provide visibility into program activity, speaker utilization, field engagement, budget performance, and operational effectiveness. Analyze program outcomes and identify opportunities for optimization and growth. Deliver regular reporting, business reviews, and strategic recommendations to senior leadership. Qualifications Required Bachelor's degree required. 7+ years of experience in speaker bureau management, peer-to-peer education, medical education, HCP engagement, commercial operations, or related functions within diagnostics, biotechnology, pharmaceutical, or medical device organizations. Demonstrated experience managing healthcare professional speaker programs at scale. Strong understanding of healthcare compliance requirements, including FMV and HCP contracting practices. Proven experience developing operational processes, SOPs, governance models, and scalable program infrastructure. Exceptional project management and organizational skills with the ability to manage multiple stakeholders, priorities, and timelines. Strong analytical capabilities with experience developing KPIs, dashboards, and executive-level reporting. Excellent communication and relationship-management skills with experience working with physician thought leaders and cross-functional teams. Preferred Experience supporting multiple therapeutic areas, product lines, or business units. Hands-on experience with Salesforce.com (SFDC), including program tracking, reporting, workflow management, and analytics. Experience building or transforming speaker program operations from externally supported to internally managed models. Experience with CRM, event management, reimbursement, contracting, or compliance management systems. PMP, Lean, Six Sigma, or other operational excellence certifications are a plus. Success Profile The ideal candidate is a highly organized and strategic operator who thrives at the intersection of healthcare professional engagement, compliance, process excellence, and stakeholder management. They bring deep expertise in peer-to-peer physician education programs and have a track record of building scalable systems, driving operational rigor, and delivering measurable business impact in complex healthcare organizations. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $139,200 - $174,000 USD Compensation & Total Rewards This range reflects a good-faith estimate of the base pay we reasonablyexpect to offer at the time of hire.Final compensation will vary based on experience, qualifications, and internal equity considerations. This positionis also eligible for additional compensation and benefits throughNatera’s robust Total Rewards program, including: Annual performance incentive bonus Long-term equity awards Comprehensive health benefits (medical, dental, vision) 401(k) with company match Generous paid time off and company holidays Additional wellness and work-life benefits Compensation Range $153,100 - $191,400 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page