Guest Experience Coordinator

Guest Experience Coordinator

The Guest Experience Coordinator is a hospitality position that provides on-the-ground customer service and logistical support to our conference guests. The Guest Experience team works to create a welcoming and professional space for all attendees. Coordinators work closely with coworkers across all departments, fostering positive working relationships.

This position takes place at our Golden Gate campus in the Marin Headlands and cannot be done remotely.

Your job will be:

• Customer Service
• Logistical Support
• Teamwork
• Food Service

Compensation:

• $22.77/hr
• Option for a 403b retirement plan with employer match after 6 months
• Paid sick leave.

Who You Are:

• Six months to one year experience in a customer service related field and/or training.
• Strong customer service and interpersonal skills.
• Ability to work as part of a team with a positive attitude.
• Demonstrate ability to self-supervise
• Demonstrated commitment to equity and inclusion in the workplace.
• Flexibility to work various hours throughout each week, including weekdays, weekends, early and late shifts.
• Must be able to regularly lift and/or move up to 25 pounds.
• CPR, AED and First Aid certification required. If the applicant does not have this certification already, applicant will attend certification training within the first three months.
• Successful completion of ServSafe Food Handlers course within the first 30 days of employment; course will be paid for by NatureBridge.
• Prioritize daily tasks and guest requests through organization and time management.
• Proficiency with or willingness to learn Google Suite.

If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.

Employment eligibility is contingent on successful completion of a background check.

Why should you join the NatureBridge team?

• We are a mission-driven organization that values your contributions and supports you in making a positive impact on people and the environment
• You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment
• You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants

NatureBridge provides environmental science education experiences for more than 30,000 students and their teachers every year in the world's best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery, and inspiring stewardship of the planet.

NatureBridge is an Equal Opportunity Employer, and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.

How To Apply:

Submit your resume to our Online Career Portal; please answer the questions on the application form instead of submitting a cover letter.