Commercial/Residential Technician

Commercial/Residential Technician Reports to: General Manager Job Type: Full-Time Location: Rockport, ME Summary In the role of Commercial/Residential Technician, you will assume a pivotal responsibility in the installation, maintenance, and repair of our full offering of commercial and residential products, including garage doors, dock equipment, and more. Duties Install commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work. Service commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work. Identify and repair mechanical and electrical failures. Perform preventive maintenance services. Maintain inventory on the company truck and understand the proper use of all parts, tools, etc. Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc. Maintain a safe, secure, and healthy work environment both at our warehouse and at job sites. Requirements Must be at least 18 years old 2-3+ years’ experience in garage door service/installation Must possess a valid Driver’s License Must have an acceptable MVR to be added to our auto insurance policy. Be able to pass pre-employment screening, including drug test & background check Must have dependable, reliable transportation to and from your base office location. Preferred Qualifications 5+ years of applicable experience Welding, OSHA 10, first aid, and/or CPR certification(s) Skills Ability to consistently arrive on time according to schedule and customer appointments Willingness to learn Strong problem-solving skills Excellent attention to detail Customer service-oriented mindset Adaptability to a changing work environment Excellent analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Work Conditions Non-climate-controlled environment – potentially working in all weather conditions. Frequently sitting, standing, bending, and lifting to 75 lbs. Performing work at elevated heights on ladders and lifts. Benefits We are proud to offer a robust benefits package to our Team Members including: Competitive pay Medical, dental, and vision insurance with multiple plan options Short and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Hospital Indemnity 401(k) with employer match Generous Paid Time Off (PTO) Paid holidays Team member recognition & reward programs Employee discount on products & services We are an (EOE) Equal Opportunity Employer. #J-18808-Ljbffr PDQ Door Company, Inc.