Automotive Service Dispatcher

Automotive Service DispatcherBill Dube was founded in December 1975. Our founder, Bill Dube, envisioned the dynamic growth and progress experienced by our community. In 1992, his daughter Debbie Dube Reed, became President of the company. Bill's ethical business practices and sense of community leadership are carried on by Debbie, and work hand-in-hand in building the success and progress which we are experiencing now.We are looking for dedicated Automotive Service Dispatcher to help grow our booming Service Department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Candidates should have past experience in Service Department's, Independent, or Dealership setting.What We OfferHighly productive shopHeated shopShop equipped with the newest technology and equipmentClean and professional work environment401K with matchFull medical and dental insuranceEmployee purchase plansLife insurancePaid vacation and holidaysResponsibilitiesGreets customers promptlyObtains customer and vehicle informationClearly reports all vehicle symptoms as described by the customerDetermines and recommends needed maintenance based on age, mileage, and vehicle historyPrepares complete and accurate estimate of cost for labor and partsEstablishes follow-up timeMonitors the progress of each vehicle throughout the day, updating customers frequentlyVerifies that final invoice reconciles with work performed on the repair orderExplains all completed work and charges to customersAssists in Maintaining clean work environment for our clienteleQualificationsMinimum 1 year experience in a Service Department, Independent, or Dealership settingAbility to work hard with limited supervisionMust be able to manage in a fast-paced work environmentKnowledge of automobilesPositive attitudeHigh volume mentalityMust be willing to work on SaturdaySet five day work schedule with one day off during week as well as SundayMust be able to pass pre-employment screens (Background & Drugs)Bill Dube Ford Toyota is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.