Technical Services Manager-Concrete

Job ID: 525566

Builders Supply, A CRH company, is a leading supplier of ready mixed concrete, reinforcing steel, and building materials in Louisiana. Our focus is to provide quality products and reliable customer service with a safety-first mindset. We consider our employees our greatest strength and we make it our priority to invest in their development and well-being. When you work for Builders Supply, you are helping to support and build the infrastructure of Louisiana.

Position Overview

As a Technical Services Manager for Ready-Mix concrete in the Shreveport area, you will play a key role in ensuring the quality in the production and placement of ready-mix concrete. This role is critical in maintaining the reputation of the company as a reliable supplier of high-quality products. It involves a combination of technical expertise, attention to detail, regulatory knowledge, and strong communication and leadership skills.

Roles & Responsibilities

• Overseeing, developing, and implementing quality control procedures and standards for ready-mix concrete production. This involves conducting regular tests, inspections, and analyses to ensure that the concrete meets industry specifications and customer requirements.
• Designing and maintaining testing protocols for various properties of ready-mix concrete, such as slump, air, unit weight, temperature, and compressive strength. Ensuring that all equipment and instruments used for testing are properly calibrated and functioning accurately.
• Staying up to date with city, state, and government standards related to producing ready-mix concrete. Ensuring that the ready-mix plants comply with regulations and that all necessary certifications are obtained and maintained.
• Keeping detailed records of test results, inspections, and quality control measures. Generating reports to provide evidence of compliance and product quality to internal stakeholders and regulatory authorities.
• Collaborate with suppliers to ensure that the ready-mix concrete being delivered meets the required quality standards. Communicating any issues or concerns regarding product quality and working together to address them.
• Identify opportunities for process improvement to enhance the quality of the products and efficiency of operations. This might involve implementing new testing methods, optimizing storage conditions, or recommending equipment upgrades.
• Train and manage a team of technical services representatives responsible for carrying out various testing procedures at the plants, labs, and project sites, ensuring that the team is well-trained and competent in their roles.
• Collaborate with other business departments, such as operations, maintenance, safety, and sales, to ensure a holistic approach to quality control and overall plant operations.
• Engage in continuous learning and professional development to stay current with advancements in concrete technology, technical service methods, and industry best practices.
• Effectively communicate with internal teams, suppliers, customers, and regulatory agencies to provide information about quality control processes, test results, and compliance.
• Complete all paperwork and reports required by the company in a timely manner.
• Review timecards and monitor attendance. Adhere to and positively communicate all company policies.
• Regular and predictable attendance is required
• Other duties as may be assigned 

Skills & Qualifications

• Bachelor’s degree in Construction Management, Civil Engineering, Structural Engineering, Materials Engineering, or other engineering fields will also be considered based on relevance 
• Minimum of 7 years in concrete or concrete products quality control required.
• Minimum 2 years of experience managing a team of 2 or more, preferred
• Proven ability to understand technical aspects of concrete design and production.
• Strong interpersonal skills, including effective communication and conflict resolution.
• Strong mentoring and coaching skills.
• Computer skills in Word, PowerPoint, and Excel. Preferred experience in concrete design programs.
• Relative NRMCA or ACI certifications are preferred.
• Experience dealing with DOT preferred.

What CRH Offers You

• An inclusive culture that values opportunity for growth, development, and internal promotion
• Competitive base pay
• Medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

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Come build your career with us! Apply today and find out how your skills and experience can translate to opportunities that advance your career. Please complete your online application and profile for consideration.

Builders Supply, A CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.