Office Administrator

General Job Description


Job Summary

We are seeking a dependable and organized Office Administrator in Charlotte, NC to support daily office operations, administrative tasks, customer communication, and internal coordination. This role helps keep the office running efficiently by assisting leadership, employees, customers, vendors, and internal departments with professionalism, accuracy, and confidentiality.

Responsibilities

• Answer phones, respond to emails, greet visitors, and provide professional customer service.
• Maintain office files, records, reports, correspondence, and business documentation.
• Assist with scheduling, calendars, meetings, appointments, and travel arrangements as needed.
• Coordinate communication between departments, employees, customers, vendors, and leadership.
• Prepare reports, spreadsheets, purchase requests, invoices, and other business documents.
• Maintain office supply inventory and coordinate supply orders.
• Assist with onboarding paperwork, employee records, data entry, and general office support.
• Support administrative projects, operational reporting, and process improvement efforts.
• Maintain confidentiality of company, employee, and customer information.
• Perform other duties as assigned.

Minimum Education

None
Minimum Years of Experience

0-2
Specific Qualifications

Qualifications

• High school diploma or equivalent required.
• Previous administrative, office support, or customer service experience preferred.
• Associate's or Bachelor's degree in Business Administration or related field preferred.
• Experience in construction, service, or multi-trade industries preferred.
• Strong organizational, communication, multitasking, and time management skills.
• Proficiency with Microsoft Office, office equipment, and general business systems.
• Strong attention to detail, problem-solving skills, and professional demeanor.
• Ability to work well with employees, leadership, customers, and vendors.
• Ability to pass pre-employment screenings such as background and MVR.

Physical Requirements and Work Environment

• Prolonged periods of sitting at a desk and working on a computer in a fast-paced office environment.
• Ability to work effectively in an open-office cubicle setting.
• Repetitive hand and finger movements, including typing and data entry.
• Ability to lift, carry, push, and pull at least 25 pounds.
• Frequent use of phones, computers, keyboards, and other office equipment.
• Must be able to communicate clearly and professionally in writing, in person, and over the phone.
• May require extended hours, evenings, weekends, or travel based on business needs.
• Dependable transportation and reliable on-site attendance required.

License Required

Yes
Job Locations

US-NC-Charlotte
Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.


View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminacin en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at View phone number on click.appcast.io or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

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Right to Work/Ley de Derecho al Trabajo

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