Field Service Technician

JOB SUMMARY

Home Infusion Pharmacy Manager (PIC) to oversee the operations of all departments within the company including pharmacy, administrative/clerical, and sales in compliance with regulatory requirements and organizational policies and procedures. The Manager (PIC) oversees and evaluates the financial status of the company, communicates with the owners/corporate office as needed on issues of finance, performance improvement, sales, or clinical implementation of therapies.

QUALIFICATIONS

• Required: B.S or PharmD in good standing with NC Board of Pharmacy
• Required: Good interactive skills with employees, referral sources, physicians, and consumers
• Required: Excellent written and verbal customer service skills and advanced computer skills
• Required: Business and financial understanding of operating a profitable business
• Preferred: Three (3) years clinical experience
• Preferred: Experience with management of pharmacy support personnel
• Preferred: Minimum one (1) year experience with infusion therapy and sterile compounding
• Preferred: Sterile compounding training

RESPONSIBILITIES

• Performs pharmacy management activities in compliance with regulatory and ethical standards as well as in accordance with organizational policies and procedures, demonstrating sound business knowledge, leadership, and stewardship attributes.
• Oversees the physical maintenance and organization of the pharmacy.
• Acts as a liaison between the Board of Managements and staff.
• Interviews, orients, and evaluates employees within company departments
• Upholds regulatory mandates on the provision of health care by professionals
• Acts as a resource for individual departments and employees in resolving questions, problems, and issues.
• Acts to implement and uphold company policies, procedures, and protocols in providing service to consumers.
• Is involved in strategic planning for the company to increase revenue and continually improve the quality of care provided to consumers.
• Maintains knowledge of USP chapter <797> to assure the quality, sterility, and stability of compounded sterile preparations
• Is responsible for the performance improvement process, sets expectations, develops plans, assesses, improves, and maintains the quality of the company’s management, clinical, operational, and other important internal processes and activities; assigns staff to performance improvement activities.
• Performs chart and lab results review for acceptance, product selection, device selection and supply management.
• Collects, evaluates, and interprets the physician medication orders for therapeutic appropriateness, cost effectiveness, accuracy, safety, and completeness.
• Monitors patient’s progress and assessment and communicate clinical information and results to the physician and healthcare team.
• Supervises the entire pharmacy and pharmacy staff in the appropriate compounding, packaging, and labeling of compounded products.
• Assists in training and orientation of new employees, performance improvement activities and educational programs.
• Participates in on call rotation as indicated by staffing and business needs.

PHYSICAL REQUIREMENTS

• May require lifting over 40 lb.
• May require use of latex products

BENEFITS

• 401(k) with company match
• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid time off