Fire Alarm Technician 1- Atlanta, GA

Overview

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

The Fire Alarm Technician 1 provides high quality customer support through on-site service, complex troubleshooting, programming, installation, and maintenance services of various FA Systems under little to no supervision.

Responsibilities

• Perform testing and inspection of fire alarm systems per NFPA and local code standards, noting existing and potential deficiencies.

• Functionally-test Initiating Devices, Notification Appliances, and all other peripherals and system components.

• Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs.

• Prepare accurate and timely inspection and service reports.

• Perform under supervision mid-size FA system upgrades and installation based on provided drawings and submittals.

• Perform under supervision pre-testing and final inspections for assigned projects.

• Determine materials needed for repairs and order them.

• Develop and maintain relationships with building owners, building managers, and other customer representatives.

• Perform all duties required to successfully complete projects within estimate and according to specifications.

• Respond to service requests, diagnose system malfunctions of fire alarms and adjust, repair or replace equipment as needed to bring into compliance.

• Perform under supervision installation of low voltage systems.

• Perform under supervision PITCO activities.

• Read blueprints and drawings.

• Maintain truck inventory.

• Be on rotation to respond to afterhours service calls as scheduled by supervisor.

• Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from M.C. Dean.

Qualifications

Tools/Software Applications

• MS Office Suite of products

• SharePoint

• Basic knowledge of Fire Alarm programming software (Add/Delete devices/Program from keypad etc.)

• Bluebeam

Education and Experience:

• 4 years of relevant experience or

• 2 years technology degree and 2 years of relevant experience

• High School Diploma (required)

Certifications:

• Possess NICET Fire Alarm Systems Level I or pass NICET I exam within 90 days of employment

• Preferred: NICET Fire Alarm Systems Level II

Other Qualifications:

• Above average level of attention to detail and professional work ethic.

• Commitment to excellence and a high quality of work.

• Ability to function in a controlled, effective manner under stress.

• High level of customer service.

• Strong desire to continuously increase your skill set and take on more responsibility.

• Above average communication skills with customers, other field personnel, office staff and sub-contractors.

Abilities:

• The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety.

• Relocate a 12-foot stepladder without assistance.

• Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.

• Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis.

• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.

• May use a standard ladder without exceeding the weight limit while carrying tools.

• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Apply general rules to specific problems to produce answers that make sense.

• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).

• See details at close range (within a few feet of the observer).

• Listen to and understand information and ideas presented through spoken words and sentences.