Spa Sales Associate

Job Description

Job Description

Now Hiring: Front Desk Sales Associate

Pay Rate: $14 per hour - $16 per hour

Hand & Stone Massage and Facial Spa is a leading national franchise specializing in massage, facials, and hair removal services. With over 500 locations across the U.S. and Canada, we are a recognized leader in the membership-based spa industry. Our team is professional, customer-focused, and inclusive , committed to providing top-tier spa experiences.

Why Join Us?

Our work environment includes:

• Growth opportunities
• Flexible working hours
• A safe and supportive workplace
• On-the-job training

We are looking for an energetic and customer-focused Front Desk Associate to join our team in Waukesha. If you love interacting with people, thrive in a fast-paced environment, and have a passion for exceptional customer service, we want to meet you.

About the Role

As a Front Desk Associate , you play a crucial role in ensuring that every client has an outstanding spa experience. No prior spa experience? No problem! We provide all the training you need—just bring your enthusiasm and people skills.

We understand that life is busy, so we offer flexible shifts that fit your schedule. Whether you're looking for part-time or full-time work, we’re happy to accommodate.

Responsibilities

• Meet membership sales goals (training provided)
• Learn and understand our menu of services
• Provide exceptional customer service, building lasting client relationships
• Work flexible hours, including weekends and evenings
• Clearly communicate sales, promotions, and service options to clients
• Maintain spa cleanliness standards
• Bring a positive and energetic attitude to work every day
• Answer phones, schedule appointments, and manage client records
• Assist with various administrative tasks as needed

What’s in It for You?

• Competitive pay – hourly wage plus commissions
• Contests – opportunities to test your sales skills and earn rewards
• Career advancement – potential for rapid growth, including management roles
• Ongoing training – continuous learning and professional development
• Flexible scheduling – designed to fit your lifestyle
• Positive and professional work environment – an engaging and supportive team culture
• Employee discounts – savings on spa services, products, and gift cards

Qualifications

• High school diploma or equivalent required
• Must be 18 years or older
• Exceptionally organized with strong attention to detail
• A team player who can also work independently
• Prior customer service or sales experience is a plus

Important Notice

By applying, you acknowledge that this Hand & Stone location is independently owned and operated. Employment decisions—including hiring, benefits, and work conditions—are solely managed by the local franchisee.

Job Details

• Job Type: Part-time
• Expected Hours: 15 – 30 per week

Benefits

• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In-person

Apply today!