PD-BRIDGE SERVICES SPECIALIST

Job TitleThis is an on call/as needed non-benefited positionPay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $35.49 /hr, and the current Step 6 rate for this position is $39.19 /hr.Principal Duties and Responsibilities:Provide a safe and welcoming living environment for residents. Correct safety and potential safety hazards or report them to Program Manager or Assistant Manager and maintenance department.Ensure work area is clean and well kept; assist in the daily upkeep of the facility, including housekeeping and suppliesProvide milieu and mental health rehabilitation and case management services for a varying caseload, coupled with involvement of their families, which assist and support clients in all areas of daily living, rehabilitation and treatment, by working individually and in groups to facilitate integration into the community. Duties may include any or all of the following: Utilize methods of observation, conduct client interviews, and administer various evaluations to assess clients' cognitive and functional levels and recommend appropriate treatment programs. Engage and engender trust for the purpose of developing therapeutic relations with clients.Provide client services in restorative, functional, and preventive therapeutic programs. Plan and organize activity programs, utilizing activities as an evaluation tool and as a therapeutic process;Facilitate individuals and groups through rehabilitation counseling processes that help develop and strengthen life, coping, and independent living skills; develop curriculums;Facilitate one-on-one and groups through rehabilitation counseling processes; take notes; schedule clients for psychiatric consultations.Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical personnel, and assisting with medical issues, schedules, and transportation.Provide support to facilitate issues with existing client insurance benefits to expedite treatment, to enable them to return to work, and for payment to the Agency.Provide service to clients and clients' families in linkage with professional and community resources. Coordinate care with other programs and contact case managers if clients show changes in behavior; refer clients to non-Momentum therapists, if appropriate;May communicate with clients' probation officers, conservators, and case managers, and the courts of client admission and on an on-going basis;Liaise/advocate for clients with outside agencies; help and educate clients with researching outside, independent living and making the most of community resources; liaise with representatives of those resources, such as property managers, on behalf of clients;Conduct telephone interviews with clients; help them with interviews for housing placement;Work with clients' families and educate them on mental health issues, facilitating the assistance process toward successful transitions.Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.Assess clients' independent living skills and mental status; identify needed skill-sets; assist in learning new skill-sets; provide opportunities to practice new skills; assess their stability; approve their weekday and weekend passes; and help clients with learning problem-solving, independent living, socialization, and coping skills;Assist in budgeting and financial planning; address health and safety issues, how to respond to common emergencies, and medication education;Encourage clients' resourcefulness, self-empowerment, and understanding their diagnosis and/or illness;Alert other professional staff of adverse reactions to medication or medication avoidance;When assessed as highly unstable, such as being a danger to self or others, write up 5150 holds (involuntary detentions) to determine the extent of the threat; de-escalate that threat;Provide appropriate consultation/back-up to support other staff in responding to client crisis.Assist clients with self-administered medical treatments, including medications, as assigned by a medical professional.Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with agency, payor and regulatory requirements, utilizing paper and/or computer technology. Develop and/or implement individual service and treatment plans. Consult with Clinicians to get assessments and treatment plans approved and to discuss clinical issues;Document progress on a regular basis, as directedUpdate treatment plans per Agency guidelines;Perform annual psycho-social rehabilitation assessments.Perform administrative admissions and discharge paperwork and other procedures. Set up initial case conferences and work with clients to assess discharge options;Arrange case conferences for discharge; schedule appointments and interviews for discharge programs; complete the Discharge Summary.Enter and maintain up-to-date clinical documentation for each client. Update client files with case notes and treatment plans; enter hours via computer on a timely basis for billings.Audit and review documents and complete monthly medical record reviews.Collect reports/data.Perform general office work, electronic/telephonic communications, and timecard processing.Provide transportation in personal or agency vehicles, including, but not limited to, the transport of clients and or program supplies, for agency business.Provide on-call floor coverage, providing cooking and house coverage, and participating in after-hours rotation and shift exchange debriefings.Perform First Aid in emergency situations.Other Duties and Responsibilities:Provide appropriate consultation and back-up to support other staff in responding to client crisis.Required to attend and participate in weekly and monthly staff, program, agency and community meetings and training; will conduct trainings as needed. NOC shift staff required to attend monthly meetings and other meetings as assigned.All staff working shifts other than NOC are required to attend weekly, monthly and other meetings as assigned.Ensure compliance with applicable health and safety or other regulatory requirements.As needed, on a backup basis oversee the documentation and issuance of medications to clients.Knowledge, Skill, and Abilities Required: (E = Essential; D = Desired)High School diploma, GED, or equivalent education plus five years' experience; OR Associate's degree plus three years' experience; OR Bachelor's degree plus two years' experience; OR Master's degree in a related field plus one year's experience, working in a human service setting; (E) and/or a mental health setting. (D) (Appropriate volunteer and internship experience and personal experience in the mental health system will be considered.Eligibility for MHRS certificate. (D)First Aid Certification or successful completion of First Aid Certification within 30 days of hire. (E)Meet government and/or regulatory standards for continuing education credits and recertification, including a minimum of 20 hours of directly related professional training, if assigned to a crisis residential facility. (E)Demonstrated ability to: Work independently and in a small team environment; (E)Engage and communicate effectively with others in both verbal and written English; (E)Monitor and support developmental growth and the recovery process; (E)Manage multiple tasks and demands; (E)Employ tact and diplomacy, exercise good judgment, and act calmly in emergency situations; (E)Work from a strengths-based, harm-reduction, social rehabilitation model; (E)Work effectively with persons of different value systems, ethnicity,