Front desk - 3903
$13 - $16 per hourTruepear
Job Description
Job Description
Job Title: Front DeskLocation: Southampton, PA 18966
Southampton Dental Solutions is seeking a dedicated Front Desk professional to join our team in Southampton, PA. This full-time position offers an opportunity to be the first point of contact for our patients, ensuring a welcoming and professional experience while managing the administrative operations of our dental office. Our office hours are Monday to Friday, 9 AM to 6 PM, providing a stable work schedule for our employees.
About Southampton Dental SolutionsAt Southampton Dental Solutions, we are committed to creating a professional, welcoming, and team-oriented environment where both our patients and employees feel valued and respected. Our practice is built on patient-centered care, professionalism, integrity, teamwork, respect, and continuous learning. We strive to provide high-quality dental care while treating every patient with compassion and dignity.
Responsibilities- Greet patients and manage check-in/check-out.
- Answer phone calls, emails, and patient inquiries.
- Schedule, confirm, reschedule, and cancel appointments.
- Maintain accurate patient records and demographic information.
- Verify dental insurance eligibility and benefits.
- Collect copays, balances, and other patient payments.
- Assist with treatment estimates, financial arrangements, and payment plans as needed.
- Process or assist with insurance claims and documentation.
- Manage cancellations, no-shows, and appointment openings.
- Coordinate communication between patients, dentists, hygienists, and dental assistants.
- Maintain patient confidentiality and follow HIPAA requirements.
- Use dental practice-management software and office computer systems.
- Keep the reception area organized and professional.
- High school diploma or equivalent.
- Previous dental, medical, receptionist, or customer-service experience preferred.
- Strong communication and interpersonal skills.
- Excellent organization and attention to detail.
- Ability to multitask in a busy environment.
- Basic knowledge of dental insurance is helpful.
- Comfortable learning dental practice-management software, specifically Curve Dental.
- Professional, friendly, and patient-focused attitude.
This is a full-time position with office hours from Monday to Friday, 9 AM to 6 PM.
CompensationThe pay range for this position is $13-$16 per hour, based on experience and qualifications.
Benefits- Dental Care
- PTO / Vacation / Sick Leave
- Paid Holidays
If you are passionate about providing excellent patient care and are looking to grow in a supportive environment, we encourage you to apply for the Front Desk position at Southampton Dental Solutions.
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