Signal Support System Specialist

Job Description

Job Description

• The Repair Value Stream Technician is responsible for troubleshooting, repairing, upgrading, programming, testing, and documenting two-way radio communication equipment. This role supports final repair, quality validation, and shipment activities for communication technology supporting U.S. Federal Government customers.

Main Responsibilities:

• Repair, upgrade, and program two-way radios
• Set up, adjust, and operate test equipment according to established procedures
• Monitor equipment performance and conduct operational testing
• Document radio and device performance while validating test results
• Troubleshoot and diagnose equipment issues using approved methods and procedures
• Collect and record serial numbers, model numbers, feature information, and test results
• Perform radio depot repair activities and hardware upgrades
• Clean and prepare equipment for final shipment
• Follow repair processes, quality standards, and documentation requirements

Expected Contributions (First 90–120 Days):

• Complete training and become independently productive
• Support repair throughput goals and quality objectives
• Successfully perform troubleshooting and repair functions
• Maintain accurate repair and compliance documentation
• Contribute positively to team performance and customer satisfaction

Required Qualifications:

• Associate Degree in Electrical Engineering Technology (EET), Electronics Engineering Technology (EE), or equivalent combination of education and experience
• Knowledge of two-way radio systems and RF communications
• Understanding of RF and electronics theory

Experience using telecommunications test equipment such as:

• Digital Volt Meters (DVMs)
• Service Monitors
• Watt Meters
• Proficiency with Windows-based applications
• Experience with Microsoft Excel and Google Docs
• Strong documentation and record-keeping skills
• Strong verbal and written communication skills
• Ability to work effectively in a team environment
• Mechanical aptitude and ability to follow established procedures
• Experience troubleshooting, repairing, upgrading, programming, and testing electronic equipment

Required Experience:

• 1 to 3 years of related experience OR
• Associate degree in EE/EET with relevant technical experience

Experience includes:

• Radio depot repair operations
• Radio programming and upgrades
• Troubleshooting and diagnostics
• Documentation and data collection
• Telecommunications and RF test equipment
• Windows operating systems and computer hardware

Preferred Qualifications:

• Mechanically inclined with strong hands-on troubleshooting skills
• Cell phone repair experience
• Laptop or computer repair experience
• Networking and computer hardware knowledge
• Knowledge of communication systems and RF technology

Software Proficiency:

• Required
• Microsoft Excel
• Google Docs
• Windows Operating System

\nCompany Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.

Company Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.\r\n\r\nSGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.\r\n\r\nSGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.