Contents Crew Lead

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Contents Project Lead
Perks:

• Online Mobile Courses
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages
• Health benefits 
• Dental and Vision
• 401K

Company and Culture:
PuroClean of North Metro Atlanta, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally through serving our customers, communities, and each other.

Job Position Description:
With a ‘One Team’ mentality, manage production crews and job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the Director of Operations and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Leads take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

• Managing Customer Satisfaction and representing the brand
• Effectively oversee all aspects of the production processes and customers’ needs
• Identifying areas for improvement and managing relationships with centers of influence
• Managing production, pricing schedules, estimate details & coordinating with Contents Division Manager 
• Leaving jobsites with an orderly appearance and follow uniform and policy guidelines
• Communicating and managing customer concerns with Contents Division Manager and Owner
• Maintaining cleanliness of products and equipment to the highest standard
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

• Experience in equipment as well as software involving contents
• Understanding of safety guidelines and ability to manage them on site and while traveling
• Aptitude with record keeping, recording information and communicating ‘the message’
• Ability to identify areas of opportunity among teammates, coaching for growth
• Strength in team building and establishing lasting relationships with clients and teammates