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Senior Case Manager - Complex Escalations & Ops

Xometry

Xometry is seeking a Case Manager III to resolve high-impact customer and partner issues in a fast-growing, tech-enabled environment. You will drive resolution across customers, suppliers, and internal teams, ensuring timely, empathetic support and SLA adherence. The role requires 5+ years in customer support or related fields, strong communication, and experience with CRM/ERP tools. A bachelor’s degree in Business, Engineering, or Supply Chain is preferred. #J-18808-Ljbffr Xometry

Vacancy posted 2 days ago
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