Clerical Assistant 2

The Position

The Clerical Assistant 2 position with the Department of Labor and Industry gives you the chance to support important work that helps residents across the Commonwealth. This role is ideal for someone who enjoys staying organized and keeping operations running smoothly. You will join a team that values accuracy, communication, and service. Start a meaningful career where your efforts make a difference every day.

Description Of Work

This role supports the review and processing of appeals and provides essential clerical assistance to the UC Board of Review. As a Clerical Assistant 2, you will perform the following duties:

• Initial Review: Examine appeals and determine required processing steps
• Data Entry: Input information accurately into electronic systems
• Document Handling: Upload and organize files for review
• Communication: Provide clear written and verbal responses
• Accuracy Checks: Proofread materials to ensure correctness
• Customer Support: Deliver helpful service to individuals seeking assistance

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30 minute lunch. Position's work hours are negotiable with a 30 minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

Qualifications

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Special Requirements (NSRs):

• Must possess keyboarding skills to meet standards for speed and accuracy.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Examination Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.