Backwaiter

Job Details

Multiple locations at 1 Wall street (Printemps) : 

Reports to: GM, AGM, Floor Managers

ABOUT PRINTEMPS:

Storied French luxury department store, Printemps, opened its first ever US location at One Wall Street in the heart of the Financial District.

Located in the historic 50-story landmark, Printemps has five distinct food and beverage concepts ranging from a casual cafe to a fine dining restaurant. Food and beverage is helmed by Top Chef alumnus and 3-time James Beard Award Winner, Chef Gregory Gourdet.

ABOUT KENT HOSPITALITY GROUP:

Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal “James” Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues. 

We are dedicated to delivering fine dining, unmatched hospitality, and first-rate

experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand.

Job Details: 

As a Backwaiter, you will coordinate with the Captain and Sommelier to attentively manage and maintain the pace of the Dining Room service and cleanliness of the table. You will assist in creating a memorable and unique experience for each guest that dines with us, as set forth by the Server. Your commitment to company standards and values is a must. 

RESPONSIBILITIES

SKILLS & REQUIREMENTS

• Have a warm, positive, and noticeably appreciative demeanor towards guests and colleagues
• Strong food knowledge, familiarity with wine and spirits, and eagerness to learn
• Ability to organize and prioritize multiple tasks in a given service
• Ability to participate in wine and beverage service
• Be able to effectively communicate, give and take constructive criticism, and work productively in a team dynamic
• Must have a strong focus, heightened attention to detail and precise organizational skills
• Have full schedule availability, including weekends and holidays

SERVICE

• The Backwaiter is responsible for but is not limited to the following tasks
• Learning and maintaining menu, wines by the glass and cocktail list knowledge
• Initiating and maintaining general table maintenance [ie. clearing dishes, replenishing silverware/service ware for following courses, re-setting tables for following seatings]
• Maintaining the pace of service in the Dining Room
• Restocking Dining Room service station wares 
• Maintaining station cleanliness
• Maintaining warm and professional composure with colleagues and guests

PHYSICAL DEMANDS

• The Backwaiter should
• Be able to stand for extended periods of time [over 5 hours]
• Be able to lift and carry 50 pounds steadily 
• Be comfortable bending, sitting, walking extended distances including up and down flights of stairs, and moving.