Field Service Technician

Job Description

Job Description

Field Service Technician (Kansas City, MO)  

At Raymond Central, our technicians are the heart and soul of our company. We are looking for a Field Service Technician to support forklifts, pallet jacks, and racking systems within our customer distribution center locations. 

We offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth.  

*This is a full time, hourly position. Some overtime may be required based on customer demands.  

Principle Duties and Responsibilities:  

• Maintain, service, and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that all requirements are met. 
• Diagnose, trouble-shoot, and repair forklifts and other equipment in accordance with established guidelines and procedures; ensuring that positive relationships are established. 
• Perform preventive maintenance on assigned equipment according to established procedures and cost guidelines at customer’s facility. 
• Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management.  
• Account for all parts, materials, tools, and consumables used as required. 
• Drive and work safely in accordance with company and/or customer safety policies and procedures. 
• Develop and maintain positive, effective working relationships with customers and co-workers. 
• Maintain the van’s interior equipment, storage devices, service manuals and related documents. 
• Attend meetings, training classes and other company activities as required. 
• Keep an adequate set of personal tools as required by the position. 
• Work with all departments and employees to ensure high quality customer service. 

Ideal candidate will possess:  

-Strong mechanical aptitude & ability; basic knowledge of industrial electricity 

-Ability to read schematics, diagrams, operation manuals, manufacturer’s specifications 

-Experience within the industrial maintenance, automotive, heavy equipment industries  

Minimum Qualifications:  

-HS Diploma or GED 

-At least two (2) years of hands-on technical experience with mechanical, hydraulic, and/or electrical components 

-Must be able to push, pull, and lift up to 50lbs 

-Must be able to climb ladders and/or work on elevated platforms that may be 15’ to 30’ in height 

With more than 100 combined years in business and 11 locations in the Central U.S., Raymond Central has the resources and reach to offer a complete warehouse management solution. Raymond Central offers new and pre-owned Raymond lift trucks and forklift equipment, forklift parts, storage solutions, integrated systems, fleet management solutions and everything else you need to Run Better and Manage Smarter. Our true business, however, lies in helping you manage your operational expenses. We identify hidden costs, deliver more efficient overall material movement, reduce downtime and best of all, increase your return on investment.

Company Description

With more than 100 combined years in business and 11 locations in the Central U.S., Raymond Central has the resources and reach to offer a complete warehouse management solution. Raymond Central offers new and pre-owned Raymond lift trucks and forklift equipment, forklift parts, storage solutions, integrated systems, fleet management solutions and everything else you need to Run Better and Manage Smarter. Our true business, however, lies in helping you manage your operational expenses. We identify hidden costs, deliver more efficient overall material movement, reduce downtime and best of all, increase your return on investment.