Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

District Manager- 12 Hotels in Boston Area

$110k - $120k

ESA Management, LLC

Job Description

POSITION PURPOSE AND SUMMARY

MUST Reside in the Boston, MA Area

Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district.

MAJOR / KEY JOB DUTIES



  • Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics.
  • Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance.
  • Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district.
  • Oversees execution of corporate initiatives and drives Extended Stay University training course compliance.
  • Exhibits thorough knowledge and ability to train on company standards and hotel operations.
  • Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s).
  • Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department.
  • Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility.
  • Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards.

OTHER DUTIES

  • Ensures the properties comply with company policies and applicable laws.
  • Spends 70% of time at hotels conducting site visits, property audits and providing coaching.
  • Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings.
  • Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner.

BENEFITS

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Care and Dependent Care Flexible Spending Accounts
  • Employer Paid Basic Life and AD&D Insurance
  • Employer Paid Long Term Disability
  • Optional Employee Paid - Voluntary Benefits

    • Short-Term Disability
    • Buy-Up Long-Term Disability
    • Supplemental Life Insurance
    • Dependent Life Insurance
  • 401(k) Savings Plan
  • Paid Time Off
  • Employee Assistance Program (EAP)

Compensation


Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Requirements

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

  • Thorough knowledge of the market, competition, demand generators and new supply for each property within the district
  • Read and comprehend complex instructions and electronic learning systems. Solid English skills regarding reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.
  • Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.
  • Well-developed planning and organizational skills.
  • Strong leadership skills to oversee multiple properties.
  • Basic knowledge of computers and software including the ability to use e-mail, word processing, and spreadsheet software
  • Must possess analytical ability and skills

ENVIRONMENTAL JOB REQUIREMENTS

  • While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls and talk, hear, or smell. Frequently required to reach with hands and arms. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
  • The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • The associate is frequently required to travel within the local community. Travel throughout the district is required, which may necessitate air travel and overnight stays.
  • While performing this job, the associate frequently works in outside weather conditions and is exposed to wet and/or humid conditions. The associate occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
  • The noise level in the work environment is usually moderate.

MINIMUM QUALIFICATIONS

  • Requires a minimum of four years hospitality management experience.
  • Two years of multi-property level hotel experience required.
  • Must have a valid driver's license and successfully pass a motor vehicle check.

PREFERRED QUALIFICATIONS

  • 4-year degree highly preferred

Compensation
$110,000 to $120,000 Annually
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the District Manager- 12 Hotels in Boston Area in Bolton, MA vacancy
  • $110k - $120k

     ...AND SUMMARY MUST Reside in the Boston, MA Area Directs the General Managers of multiple properties to achieve...  ...of company standards within their district. MAJOR / KEY JOB DUTIES...  ...SMART action plans while working with hotel General Managers to drive desired... 
    Suggested
    Minimum wage
    Temporary work
    Local area
    Flexible hours
    Night shift

    ESA Management, LLC

    Stow, MA
    7 days ago
  • $46k - $84.5k

     ...celebrate the journey of pet parenthood through district experiences, products, and services. Let’...  ...in-store adoption events. As a General Manager , you bring this purpose to life by...  ...regulations. These ranges may differ in other areas and could be subject to variation based... 
    Suggested
    Hourly pay
    Minimum wage
    Full time
    Local area
    Flexible hours
    Night shift
    Afternoon shift

    Petco Animal Supplies, Inc.

    Hudson, MA
    1 day ago
  •  ...Area Manager Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated...  ...push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise... 
    Suggested
    Hourly pay
    Shift work

    Amazon

    Littleton, MA
    3 days ago
  • Join our team as a Seasonal Winter Area Manager and play a crucial role in managing operational staff during active winter weather within a designated geographical area. This position offers a dynamic work environment where you will lead field crews and service partners... 
    Suggested
    Part time
    For subcontractor
    Seasonal work
    Immediate start

    JC Grounds Management

    Leominster, MA
    8 days ago
  • $110k - $125k

     ...Roth IRA with company match up to 5% after 12 months of service· Employee stock...  ...systems highly desirableDemonstrated program management experienceAttributes:Understanding of all...  ...complex issuesManagement of compliance related areas including implementation of procedures... 
    Suggested
    Full time
    Part time
    Flexible hours

    Quest Diagnostics

    Marlborough, MA
    1 day ago
  • $18.89 - $22.33 per hour

     ...staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933...  ...to be considered for position. Ability to freely access all areas of the store including selling floor, stock area, and register... 
    Permanent employment
    Local area
    Flexible hours
    Shift work
    Night shift

    Global Partners

    Stow, MA
    5 days ago
  • $110k - $125k

     ...pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and...  ...partner meetings and to provide guidance on complex issues Management of compliance related areas including implementation of procedures and processes... 
    Work experience placement
    Flexible hours

    Quest Diagnostics Incorporated

    Marlborough, MA
    3 days ago
  • $55k - $60k

     ...Job Description Hampton Inn by Hilton-Boston/Marlborough-277 Boston Post Road,...  ...breakfast. The Hampton Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management...  ...the hotel including rooms and public areas. Foster a positive, cooperative... 
    Weekly pay
    Worldwide

    Buffalo Lodging Associates, LLC

    Marlborough, MA
    6 days ago
  •  ...gather leads from established internal partners, and assess buyer needs to present the best ADP solutions.You will use your ability to manage multiple sales processes at the same time through various stages in the sales process, as well as document them, sticking with the... 

    ADP - Automatic Data Processing

    Marlborough, MA
    2 days ago
  • $80k - $85k

     ...full spectrum of water, waste, and energy management services, including water and wastewater...  ...throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees...  ...programmable logic control units in assigned area. Monitor and document operating... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Veolia Environnement SA

    Hudson, MA
    3 days ago
  •  ...tasks under the supervision of a 3-person Manager/Foreperson team and in coordination with a...  ...breakdown. This position will work 3:30PM-12:00am (Midnight) with a 30 minute lunch...  ...sanitizing tasks and services throughout assigned areas of property. Uses cleaning cart to... 
    Hourly pay
    Shift work
    Night shift
    Afternoon shift

    Middlesex School

    Concord, MA
    5 days ago
  • $17 per hour

     ...clean and safe environment for residents and staff by performing cleaning duties assigned in apartments, interior and exterior common areas and amenities. Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be... 
    Hourly pay
    Full time
    Temporary work
    Shift work

    NSSC LLC

    Clinton, MA
    4 days ago
  • $127.2k - $140.4k

     ...leadership, and reporting to the Imaging Manager, the Imaging Supervisor (IS) serves as a...  ...cancer and related diseases. Located in Boston and the surrounding communities, Dana-Farber...  ...Public Health Radiation Control Program. Areas of non-compliance are reported to the... 
    Full time
    Casual work
    Monday to Friday
    Flexible hours
    Day shift

    Dana-Farber Cancer Institute

    Boylston, MA
    29 days ago
  • $80.5k - $126.5k

     ...! Job Description Summary Branch Manager Are you seeking an entrepreneurial, empowering...  ...of Sales, Director of Operations, District Manager, Rental Manager, Store Manager,...  ...a collective bargaining agreement): ~12-25 vacation days depending on years of service... 
    Full time
    Temporary work
    Flexible hours

    Sunbelt Rentals

    Shrewsbury, MA
    4 days ago
  • $81k - $111k

     ...relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this... 
    Local area
    Flexible hours
    Afternoon shift

    Citizens Bank

    Stow, MA
    1 day ago
  • $80.5k - $126.5k

     ...employees. Job Description Summary Branch Manager Are you seeking an entrepreneurial,...  ...Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business...  ...in a collective bargaining agreement): 12-25 vacation days depending on years of... 
    Full time
    Temporary work
    Flexible hours

    North American Transportation Management Institute

    Shrewsbury, MA
    5 days ago
  • $20.25 per hour

     ...Hampton Inn by Hilton-Boston/Marlborough-277 Boston Post Road, Marlborough, MA 01752 We are currently looking for a Front...  ...complimentary delicious breakfast. The Hampton Inn is one of the 50 hotel properties owned and managed by the award‑winning hotel management company, Buffalo... 
    Weekly pay
    Temporary work
    Worldwide
    All shifts
    Flexible hours
    Night shift
    Weekend work
    Day shift
    Afternoon shift

    Buffalo Lodging Associates

    Marlborough, MA
    2 days ago
  • $210k - $230k

     ...business decisions.Coach and develop a team of commercial marketing managers, fostering a culture of accountability, innovation, and...  ..., or a related field, with 10+ years of relevant experience; or 12+ years of relevant experience in lieu of a degree.Long-standing... 
    Full time
    Local area

    Danaher Corporation

    Marlborough, MA
    3 days ago
  • $80.5k - $126.5k

     ...Branch Manager Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Branch Manager. The Sunbelt Rentals...  ...policies (unless specified in a collective bargaining agreement): ~12-25 vacation days depending on years of service ~5 sick days... 
    Full time
    Temporary work
    Flexible hours

    Sunbelt Rentals

    Shrewsbury, MA
    2 days ago
  •  ...As Guest Service Manager, you’ll inspire a multiskilled team delivering across all guest-facing areas of the hotel. Alongside supporting guests at check-in, serving food and drink and keeping the hotel running smoothly, you’ll take specific responsibility for food production... 
    Apprenticeship

    Holiday Inn Express Shrewsbury

    Shrewsbury, MA
    5 days ago
  •  ...Description Description: APPLY NOW BY TEXTING "Coffee" TO (***) ***-**** FOR IMMEDIATE CONSIDERATION Catalano Management Company, LLC - Dunkin' Dunkin’ District Manager Compensation and Benefits: ~ Competitive Salary ~ Bonus Potential ~ Auto Reimbursement ~... 
    Full time
    Immediate start
    Weekend work

    Dunkin Catalano Management, LLC

    Harvard, MA
    more than 2 months ago
  •  ...dependent on shift. Must be able to stand for long periods. Shifts are 12 hours. Disclaimer: By applying to Marathon Staffing, you...  ...our employers hire for similar roles within similar geographic areas. Although job titles and job descriptions may overlap, pay rates,... 
    Weekly pay
    Immediate start
    Shift work

    Marathon Staffing

    Clinton, MA
    7 hours ago
  •  ...individual will also work closely with Engineering and Production Management on prototypes, new products, process improvements, and the...  ...problems before they become delays, maintaining an organized work area, and continually identifying better ways to assemble and... 
    Permanent employment

    Borg Design Inc

    Hudson, MA
    3 days ago
  •  ...Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker... 
    Work experience placement
    Internship

    Socket

    Marlborough, MA
    5 days ago
  • Main Duties Leadership, Management & Governance Provide effective day-to-day leadership and oversight of practice operations across all three...  ...the wider management team, with responsibility for specific areas delegated appropriately to other managers and leads. The... 
    Contract work
    Local area

    Allscreens Nationwide Ltd

    Leominster, MA
    2 days ago
  • $62 - $65 per hour

     ...ensure proper order entry, workflow, security of the pharmacy area, and adherence to delivery schedules. • Check for completeness...  ...coverage during scheduled on-call rotation and as required by management. • Workflow dashboard is cleared daily • Follow all applicable... 
    Hourly pay
    Weekly pay
    Full time
    Contract work
    Temporary work
    Local area
    Monday to Friday
    Flexible hours
    Shift work
    Afternoon shift

    Adecco

    Lancaster, MA
    7 days ago
  • $147.57k - $236.11k

    Branch General Manager I page is loaded## Branch General Manager Ilocations: Northborough, MAtime type: Full timeposted on: Posted Todayjob...  ...by Andersen is looking for a General Manager to join our Boston market team. This position will have primary profit and loss accountability... 
    Local area
    Flexible hours

    Andersen Corp.

    Northborough, MA
    2 days ago
  • Workstream in Marlborough, MA is seeking an experienced District Manager to oversee multiple fast casual dining locations. You will drive operational excellence, develop leadership talent, and ensure consistent guest experiences while maximizing financial performance.... 
    Casual work

    Workstream

    Marlborough, MA
    1 day ago
  • $145.52k - $199.69k

     ...position of Southern New England Municipal Infrastructure Regional Manager in our Maynard, MA office. The Regional Manager will lead team...  ...degree or experience in the specialization is desirable. Minimum 12 years of related industry experience preferred. Professional Engineer... 
    Temporary work
    Work at office
    Relocation
    Relocation package
    Flexible hours

    Haley Ward, Inc.

    Maynard, MA
    3 days ago
  • $15 - $30 per hour

     ...The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming...  ..., and partner productivity, analyze data to identify areas for improvement, and develop action plans Collaborate with store... 
    Hourly pay
    Minimum wage
    Full time
    Traineeship
    Local area
    Night shift
    Afternoon shift

    Petco

    Hudson, MA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to District Manager- 12 Hotels in Boston Area. Be the first to apply!