Building Services Technician

Description

Classification:
Non-Exempt

Job Summary:
The FS Installer primarily installs, repairs and maintains a variety of Alsco dispensers used by customer at their locations. The IS also supports the Service Department by performing tasks such as special deliveries, facility services up-selling/cross-selling and reporting service issues. Performs other duties as required. Reports to the Service Manager.

Essential Functions:
- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
- Follow company policies and procedures regarding installation and maintenance of Alsco dispensers and facility service products, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
- Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
- Safely operate a company vehicle, following all applicable laws and company policy.
- Monitor and report competitive activity.
- Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:
- May work with and support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid driver's license.
- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
- Demonstrate excellent skills in customer service.
- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately. Have the mechanical aptitude needed to install, repair and maintain various types of dispensers and facility service products.
Education:
- High School graduation or similar experience. Qualified to hold a driver's license.

Travel Requirements:
- Daily, by company vehicle within a branch area.

Typical Environmental Conditions:
- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:
- Physical Demands - sitting, grasping, driving stooping, kneeling, reaching overhead, lifting up to 75 lbs., standing, walking, writing, speaking, hearing.

Our Benefits:

* 401 K Plan with Company Match

* Medical, Dental, Vision, and FSA/HSA

* Life Insurance, Disability Insurance

* Vacation, Sick Time, Holidays

* Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

About Us:

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers' operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Equal Opportunity Employer:

Alsco Uniforms provides equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other status protected by applicable federal, state, or local law. The Company also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and safety sensitive drug screening.

Revised: 04/29/2022