Instructional Designer

Instructional Designer

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail, industrial and logistics, healthcare, education, manufacturing, and moremaintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

This position is remote

Position Summary

The Instructional Designer supports the research, design, and development of effective learning solutions that support organizational goals and employee performance. This role contributes to the creation of instructor-led, web-based, eLearning, and self-managed learning experiences across a variety of subject areas, including position based training, technical skills, leadership development, compliance, and new initiatives.

The Instructional Designer partners closely with stakeholders at all levels of the organization to ensure training solutions are accurate, engaging, and aligned with business and operational needs.

Key Responsibilities

• Research, design, and develop instructional materials and curricula using adult learning principles and instructional design best practices.
• Create and maintain learning solutions across multiple modalities, including instructor-led training, virtual learning, eLearning, and self-paced content.
• Develop training materials such as job aids, assessments, infographics, presentations, and multimedia assets.
• Partner with business leaders, subject matter experts, and cross-functional teams to gather requirements and ensure content accuracy and effectiveness.
• Support the use of Workday Learning to deploy, manage, and evaluate learning content and programs.
• Translate business needs into clear learning objectives and measurable outcomes.
• Evaluate training effectiveness and recommend improvements based on learner feedback and performance data.
• Support continuous improvement of learning standards, templates, and processes.
• Ensure learning content supports compliance, safety, leadership, and operational initiatives as needed.

Required Qualifications

• Bachelor's degree in Instructional Design, Education, Learning & Development, or equivalent experience.
• Some experience or coursework in instructional design, learning development, or a related field; internship or project experience welcome.
• Bilingual in English and Spanish (required).
• Basic familiarity with eLearning authoring tools (e.g., Articulate, Camtasia, or similar).
• Strong collaboration and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Preferred Qualifications

• Experience supporting operational, safety, or compliance training programs.
• Knowledge of facility services industries and operations, including janitorial and exterior services.
• Familiarity with WalkMe, Digital Adoption software
• Experience with Workday Learning or other learning management systems.

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.