Customer Service Representative

Job Description

Job Description

Customer Service Representative Location: Tualatin, OR | Type: Full-Time | Base Salary: $45,000 - $60,000/year About the Role We are seeking an enthusiastic Customer Service Representative to join our team. In this role, you will be the go-to resource for our industrial customers—processing orders, quoting prices, and collaborating with our outside sales team to deliver top-tier MROP product solutions. Key Responsibilities

• Respond to customer inquiries regarding products, services, stock availability, and shipping.
• Process phone orders, quote prices, and input sales data accurately.
• Fill orders to exact customer specifications.
• Source products and provide direct support to the outside sales team. Qualifications
• High School Diploma or GED required.
• Prior inside sales/customer service experience required (3+ years in metalworking or industrial supply is highly preferred).
• Strong data entry, organization, and multi-tasking skills.
• Experience with Profit 21 is a plus.
• Regular in-person attendance is required. Work Environment
• Schedule: 8:00 AM - 5:00 PM.
• Setting: Primarily seated office work with occasional warehouse tasks (ability to lift up to 30 lbs). Benefits & Perks We offer a supportive, goal-oriented culture where team spirit inspires everyone to do their best. Our comprehensive benefits package includes:
• Medical, Dental, and Vision coverage
• 401(k) plan
• Flexible Spending Accounts
• Paid holidays
• Life and Disability Insurance
• Ongoing technical training