Customer Service Rep

Job Description

Job Description

Job Summary

We are seeking a  Staffing Customer Service Representative (CSR)to support daily operations within a staffing agency environment. This role serves as a key point of contact for associates and internal teams, providing support with inquiries related to assignments, timekeeping, attendance, and general employment questions.

· Monday-Friday 8am-5pm (hours may change)

· Pay rate $20-22/hr

· Location: City of Industry

Key Responsibilities

• Answer incoming calls and messages from associates and clients
• Assist associates with assignment information, schedules, and dispatch details
• Support timekeeping inquiries, including missed punches and corrections
• Document interactions accurately in the system
• Escalate payroll, attendance, or performance issues as needed
• Maintain professional and timely communication
• Support recruiting and onboarding teams as needed

Qualifications

• Previous customer service experience required (staffing or call center preferred)
• Strong verbal and written communication skills
• Ability to multitask in a fast-paced environment
• Basic computer skills and experience using multiple systems
• Strong attendance and reliability
• Bilingual (English/Spanish) preferred

Company Description

There are no fees or costs at any stage of the hiring process for applicants or employees.

We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic
JōbSource connects qualified candidates with the country’s top companies. It’s our mission to find the right fit for applicants looking for temporary, part-time, or full-time jobs, as well as companies in need of the right employees to make their business a success.

JōbSource partners with well-known companies throughout Southern California to help them find and place exceptional candidates like you! We invite you to take the JobSource challenge; start your next job search with us and find the best position for you.

Company Description

There are no fees or costs at any stage of the hiring process for applicants or employees.\r\n\r\n\r\nWe are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic\r\nJōbSource connects qualified candidates with the country’s top companies. It’s our mission to find the right fit for applicants looking for temporary, part-time, or full-time jobs, as well as companies in need of the right employees to make their business a success. \r\n\r\nJōbSource partners with well-known companies throughout Southern California to help them find and place exceptional candidates like you! We invite you to take the JobSource challenge; start your next job search with us and find the best position for you.