Retail Store Manager

Retail Store Manager

Lead a high-energy retail team in an innovative and fun environment and give customers an amazing shopping experience. No soccer experience necessary.

Stefans Soccer is looking for a results-driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. If you are passionate about customer service and want to be part of a team with a long history of success, then Stefans Soccer may be the place for you.

Duties include:

• Ensure that your store achieves company objectives and KPI goals
• Lead an operationally sound business by balancing company policies, procedures & shrink/loss prevention
• Recruit, develop and train top talent who are sales and customer focused
• Set the example and ensure the team is providing an exceptional shopping experience to customers of all ages
• Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Stefans Soccer management & support teams
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share
• Deal with all issues that arise from staff or customers (complaints, grievances, etc)
• Teach and uphold Stefans Soccer's code of conduct and business model *This is not an exhaustive list. Additional duties may be required as the position grows.

Skills and qualifications:

• Strong communication & people skills—in person, on the phone or via e-mail
• Hard working
• Reliable
• Detail-oriented
• Great ability to work by yourself or in a team environment
• Good time management
• Documentation skills
• Strong organizational skills

Compensation and benefits:

• Compensation: Based on experience, range $48,000 - $60,000 annually.
• Paid holidays and PTO days
• Employer-contributed health insurance coverage, dental, vision
• 401K with employer contribution
• Employee discount