Office Event Support Assistant

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This position exists to support the mission and goals of the national organization of Tee It Up for the Troops (TIUFTT). All actions and decisions must align with the overall mission to honor, remember, respect, and support all those who have served to protect our great nation. This position will lead, mentor, manage, and assist with growing the organization.

Summary

The Event Support Specialist is highly organized and has a diverse skill set, technical proficiency, and the ability to adapt to various tasks and responsibilities, including supporting back-office systems and processes. This role will assist with revenue enhancement and ensure the delivery of first-class event support from start to finish. Key responsibilities of this role include managing assigned golf events, Salesforce administration, managing the Constant Contact database, performing routine website updates, and facilitating the grant review process. This position is adaptable, detail-oriented, and capable of working both independently and as part of a team. Strong empathy, communication, organizational, and problem-solving skills are needed.

Essential Duties and Responsibilities

50% Act as the Salesforce administrator. Manage Constant Contact database. Complete routine website updates and maintenance in WordPress. Facilitate the grant review process, including completing organizational reviews for all applications and documenting them in Salesforce. Capture event participant contact information from all sources. Maintain charity watchdog ratings by updating site(s) with current organizational data and other information as required. Assist the President with Salesforce and other technical support. Manage donation software. Manage the organization's general inquiries inbox.

40% Manages and supports assigned events, including, but not limited to, committee structure, budgeting, sponsorship, fundraising, finances, marketing and promotional efforts, the opening ceremony, day-of-event coordination, and reporting requirements. Also works with the TIUFTT Operations staff to support events with internal event registration, marketing materials, website listings, auction systems, and other logistics. Ensures regular contact with assigned event leaders to share best practices and improvement strategies. Ensures all events and associated activities meet TIUFTT standards.

10% - Assist with special project requests as directed.

Attributes

Ability to understand and support the needs of veterans and their families. Strong verbal and written communication skills to effectively interact with team members, veterans, and stakeholders. Excellent organizational abilities to manage multiple tasks and projects efficiently. Strong problem-solving skills to address and resolve issues promptly. Ability to work well within a team and contribute to a positive work environment. Adaptability to handle changing priorities and work in various environments, including events. Keen attention to detail to ensure accuracy in all tasks and communications.

Work Environment

Hybrid office setting with extensive computer use. In office currently required 1 day/week. Occasional travel along with the flexibility to work non-traditional hours when necessary. Participation in events may involve working in outdoor environments and the ability to lift up to 30 lbs. Must be able to handle frequent interruptions and maintain productivity.

Knowledge, Skills, and Abilities

Event management experience and Demonstrate technical proficiency is highly desirable. Non-profit and/or back-office experience is beneficial. Intermediate Salesforce experience is required. Basic experience in maintaining WordPress and Constant Contact is a plus. Demonstrate the ability to work independently, take initiative, and be self-directed, while also being an effective team player. Maintain professionalism in all decisions, actions, interactions, and communications. Strong problem-solving skills and flexibility to adapt to changing business practices are essential. Results-oriented, capable of prioritizing tasks, working under pressure, and meeting deadlines. Event management experience is a plus.

Education/Experience (Minimum)

High school diploma and three (3) years' experience in event management and/or a technical support specialist role. Previous experience in environments such as non-profit, city management, etc.

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: No less than 25 per week

Benefits:

• Flexible schedule
• Retirement plan

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Burnsville, MN 55337