Client Care Coordinator
eXp Team Borges
Job Description
Job Description
We're a high-production real estate team looking for an Operations Assistant to handle the work that requires a real person. You'll work directly with the team lead and own his calendar, the client gifting program, vendor coordination on active transactions, and anything that needs a human present. We run AI-driven systems that handle reporting and data — your job is the judgment and follow-through that those tools can't replace. No real estate license required.
Compensation:$20 - $30 yearly
Responsibilities:- Ensure each transaction complies with legalities and any tax withholdings are complete
- Arrange for open houses and other community events to locally spread brand awareness
- Achieve company objectives and regularly compile a progress report to present to the team
- Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible
- Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand
- Monitor deadlines and provide notices to appropriate parties when necessary
- Schedule necessary appointments with all parties, including open houses and the final walkthrough
- A valid Real Estate License is required for this job
- Prior experience in the real estate industry or as an office manager
- Available evenings and weekends
- Possesses a basic understanding of Microsoft Word, Excel, PowerPoint, and customer database systems
- Communicates well, both verbally and written
- Candidates are required to have a high school diploma or GED
The Borges Team, led by Justin Borges out of the Old Town Pasadena office, serves real estate buyers, sellers, and investors across the Greater Los Angeles area. We were ranked the #2 Real Estate Team in our market center and have continued to grow by combining old-school client service with modern, AI-driven systems.
What makes us different: we don't run our business like it's 2015. Our team uses Claude, ChatGPT, custom-built bots, and automation pipelines every single day to deliver a faster, sharper experience for clients — and to free up our people to do the work that actually matters.
We invest heavily in tools, training, and the people who run our systems. Our last Operations Manager held this seat for two years and is now transitioning into a licensed agent on the team. That's the kind of growth path we offer the right person.
If you're organized, ambitious, and AI-fluent, you'll thrive here.
Vacancy posted 11 days ago
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