Front Desk Agent
Tru by Hilton
Front Desk Agent
Tru by Hilton is seeking a friendly, service-focused Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you'll help create a welcoming, upbeat experience by handling check-ins and check-outs, supporting reservations, and addressing questions with care and efficiency. If you enjoy being on your feet, working in a fast-paced environment, and taking pride in great guest service, we'd love to meet you.
Benefits:
- MEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard
- Paid Holiday for Full Time/Part Time (upon hire)
- Paid Time Off for Full Time/Part Time (after 6 months of service)
- Nationwide Employee Stay Discounts for hotel brand stays
Responsibilities:
- Welcome and assist guests during arrival and departure
- Check guests in and out; manage room keys and payment processing
- Answer questions and resolve concerns in a timely, professional manner
- Coordinate with housekeeping and maintenance to support guest needs
- Maintain accurate reservation and guest records
Vacancy posted more than 2 months ago
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