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Front Desk Agent

Tru by Hilton

Indianapolis, IN
Front Desk Agent

Tru by Hilton is seeking a friendly, service-focused Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you'll help create a welcoming, upbeat experience by handling check-ins and check-outs, supporting reservations, and addressing questions with care and efficiency. If you enjoy being on your feet, working in a fast-paced environment, and taking pride in great guest service, we'd love to meet you.

Benefits:

  • MEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard
  • Paid Holiday for Full Time/Part Time (upon hire)
  • Paid Time Off for Full Time/Part Time (after 6 months of service)
  • Nationwide Employee Stay Discounts for hotel brand stays

Responsibilities:

  • Welcome and assist guests during arrival and departure
  • Check guests in and out; manage room keys and payment processing
  • Answer questions and resolve concerns in a timely, professional manner
  • Coordinate with housekeeping and maintenance to support guest needs
  • Maintain accurate reservation and guest records
Apply
Vacancy posted 3 days ago
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