Senior Business Process Consultant

Senior Business Process Consultant

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Your role in our mission

Essential Job Functions

• Analyzes, plans and implements moderately complex operational process improvement needs.
• Supports long-term planning sessions with a single client to improve business processes, generally involving use and improvement of information systems and goals.
• Identifies process improvement needs and communicates issues to authorized personnel to ensure that client and company needs are met in a timely manner.
• Provides consultation on the use of moderately complex re-engineering techniques to improve process performance and product quality.
• Deploys plans from conception through closing on moderately complex aspects of re-engineering projects.
• Develops moderately complex metrics that provide data for process management and indicators for future improvement opportunities.
• Collects data to identify root cause problems.
• Researches, recommends and approves processes to aid in the translation of business objectives into functional requirements and solution design.
• Measures performance against process requirements, aligning improvement projects to close performance shortfalls.
• Serves as an information solution liaison in a specific business unit or organization for process improvement, business processes and systems integration.
• Works in conjunction with business strategies program leaders to provide desired re-engineering practices and to ensure alignment of re-engineering initiatives to business objectives.
• Surveys and analyzes best practices for techniques and processes.
• Supports pilot projects and internal case studies for trial usage improvement methods or approaches.
• Works with management to align projects to strategy.
• Assesses the degree of risk impact, timeframe, and cost of re-engineering required to achieve the desired future state.
• Acts as re-engineering consultant to other transformation teams in methods, techniques, and tools to ensure adherence to company guidelines.

What We're Looking For

• Basic Qualifications
• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in business administration, management, or related field preferred
• Three or more years of organizational change consulting experience
• Experience working with business re-engineering processes and the technology industry
• Experience working with business processing models, Process Design, Requirements Management, and Project Management
• Experience working with re-engineering tools, methods, and techniques
• Other Qualifications
• Good analytical and problem solving skills
• Good communication skills
• Good interpersonal skills to communicate with clients
• Ability to work independently and as part of a team
• Willingness to travel

What You Should Expect In This Role

• Remote-based opportunity within the United States
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is 7/30/2026
• The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits."