Temporary Warehouse Associate

The Office of Business, Hospitality and Auxiliary Services (BHAS) leads the University's foundational business services and is one of the many units under Finance and Operations. BHAS performs critical services to ensure our students, staff, faculty, and visitors have exceptional experience on campus including,

The Temporary Warehouse Associate will work in assigned department, providing exceptional internal & external customer service in person, online & over the telephone. Familiarity with University Store merchandise in all departments. Receive product, assist with special orders, regalia orders, University Requisition, or eCommerce order fulfillment as necessary. Utilize computer database to retrieve & research information for customers & department. Assist with eCommerce, order fulfillment and text rental process.

• Accuracy.
• Attention to detail.
• Excellent customer service.
• Good spelling & writing skills.
• Good math skills.
• Knowledge of computer systems.

Facilitate merchandise flow by receiving merchandise, assisting with order fulfillment, moving product on & off sales floor in a timely manner. Stock shelves & merchandise incoming product, verify stock numbers. Conduct physical inventory in select subject areas. Locate & process stock targeted by buyer for return. Verify & supply information to facilitate accurate returns in compliance with vendor return policy.

• Attention to detail.
• Time management.
• Accuracy.
• Ability to lift cartons up to 50 lbs.

Extensive data entry. Assisting with requisitions & other stock orders, including pending orders, sales catalogs, best sellers, general merchandise orders. Verify organizational & institutional qualifications. Correct, edit, verify or delete data for accurate data base maintenance.

• Accuracy.
• Attention to detail.
• Ability to multitask & work well with interruptions.
• Time management.
• Awareness of & adherence to all loss prevention policies & procedures.

Other tasks as necessary to support Book Center operations, including, but not limited to, assistance with: store and stock inventory management, yearly physical inventory, textbook reservation process, graduation and "grad central", and a variety of in-store and out of store events. Additional duties and hours will be required as needed to support a variety of Book Center initiatives.

• Loss prevention knowledge.
• Teamwork.
• Flexibility.
• Excellent customer service.
• Attention to detail.