Pre-Litigation Assistant - Personal Injury

Description Founded by Samer Habbas in 2006, the Law Offices of Samer Habbas & Associates has been serving justice and representing clients all across Southern California. For over a decade, our firm has lived up to its mission to help save people from legal injustice. When our clients face unexpected, life-altering accidents, it is our objective to help them through this difficult time as they get their lives back on track. We work hard so our clients can rest easy and take the time they need to heal and recover. Throughout our years of operation, we have strived to deliver excellent client services with one-on-one communication, so that our clients are well informed and expertly represented. Why work with us? The Law Offices of Samer Habbas& Associates, PC embodies excellence in our craft. Over the years we have been ranked as a Best Law Firm by U.S. News Group, a proud member of the Million Dollar Advocates Forum, named to the National Trial Lawyers' Top 100, and an honored member of the National Academy of Personal Injury Attorneys. Working with us gives you the opportunity to work alongside and learn from some of the best Personal Injury Attorneys Southern California has to offer. The Opportunity The Law Offices of Samer Habbas & Associates, PC is seeking an empathetic, detail-oriented Pre-litigation Assistant for our Personal Injury team. The perfect candidate for this position has a service mindset and meticulous approach to case management. This position is full-time, Monday through Friday 8:30 am - 5:00 pm, and will start off as remote and move into our San Jose, CA office in the future. Experience in legal case management is required for this role. Responsibilities Create relationships with clients and guide them through the case process from intake to settlement Monitor cases by verifying client attendance; observing, evaluating and communicating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing the utmost professional support Maintain client records by reviewing case notes, logging events and progress Communicates client progress by conducting weekly interdisciplinary meetings and evaluations Request medical records; mail, scan and track government claim forms; and manage the resolution of property damage claims Draft legal documents such as letters of representation and preservation of evidence Ensure client file is complete for demand and potential litigation Maintain client confidence by keeping client/attorney information confidential Requirements Bachelor’s degree preferably in criminal justice, sociology, or related studies Bilingual Spanish (Preferred) 2-5 years of case management (pre-litigation) experience Strong interpersonal and relationship-building capabilities Analytical and problem-solving skills Excellent telephone customer service etiquette and support, with emphasis on active listening skills Superior time management and capable to handle multiple cases and deadlines at once Excellent communication skills (verbal, listening and written) and effective organization skills Knowledge of Microsoft Suite and Google Workspace CASEpeer/Filevine legal management software experience a plus Team-oriented and independently capable Maintains consistent attendance to support the team's productivity and efficiency. A strong desire to expand knowledge of personal injury law Benefits Pay commensurate with experience ($25.00 - $30.00 an hour) We have a company culture that fosters career growth and opportunity We are a team – everyone is important and contributes to corporate growth and success We pay 60% of your health and dental plan, and offer life, vision and pet insurance We recognize that time off to recharge is important, so we offer paid time off that begins accruing on your first day of work. Our generous 401k and profit share plan is designed with your future in mind The Law Offices of Samer Habbas & Associates, PC is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #J-18808-Ljbffr