Customer Service Representative
Prospect Infosys Inc
Job Description: Transportation Technician
Location: Knoxville TN
Rate: $24/hr. on 1099
Duties of the position:
- To perform functions with minimal supervision and to follow established procedures.
- To identify the more complex issues and defer those to a supervisor.
- To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
- To monitor roadways via traffic surveillance cameras and detection systems.
- To monitor all traffic devices and computer equipment associated with the system.
- To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
- To become familiar with the roadways and to understand the purpose and location of traffic devices.
- To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
- To perform other duties as assigned.
Qualifications and Experience:
- Customer Service experience (highly preferred)
- Experience contributing within a team environment
- Solid communication skills
- Basic computer knowledge
- Operational knowledge of MS Office and MS Outlook
- Dispatch or call center experience (highly preferred)
Vacancy posted 29 days ago
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